Information Technology Specialist; City Government

Direct message the job poster from Astro Hire

The City of Sunnyside, Washington (USA), a community of 15,000 residents, has partnered with Astro Hire Recruitment to hire an Information Technology (IT) Specialist with a primary focus on Network Administration.

Candidates will work directly with Astro Hire to apply and be considered for this full-time opportunity.

Job Summary

Under the direction of the Technology Systems Manager, the Information Technology (IT) Specialist performs the duties of a Network Administrator. The IT Specialist will administer and oversee the implementation, organization, and troubleshooting of the network, hardware, software, and underlying communications protocols, and provide workstation support for City technology.

Upcoming initiatives:

• Evaluating, planning, and executing a Network refresh.(vendors: Cisco, Aruba)
• Evaluating phone service providers (Shoretel), and implementing a back-up provider in short-term.
• Evaluating, planning, and migrating On-premise servers to Cloud.(VMware, Absolute Software)

Not all functions are performed routinely, but could be required of the position at any time.

• Monitors the assigned network, ensuring optimal function and minimal downtime.
• Monitors and analyzes network load including traffic and utilization trends.
• Ensures networks are protected from physical harm, viruses, unauthorized users, and damage to data by developing and monitoring security procedures or collaborating with staff.
• Drafts checklists, processes, support trees, and knowledge bases to support City staff.
• Responsible for data backup, recovery, and retention consistent with public employer requirements.
• Communicates networking issues to other employees of the City, including elected officials, boards, and commissions.
• Fixes software and hardware issues for users as needed.
• Deploys new hardware and software for the network and individual users.
• Keeps hardware and software up to date and maintains accurate asset logs to track required updates and replacements.
• Performs other duties as assigned.

Requirements

Knowledge

• Thorough understanding of networking protocols, LAN networking, and WAN networking.
• Proficient with Microsoft Office Suite or related software.
• Familiarity with Ascend/Ascend Web, Beast, Benchmate, Case-in-Point, Cayenta, Cheque Scribe, Cross match, Dims/Dixie, Dog License, E-File, Employment Application, E-Reet, FAMS, Faxability, Fidlar, FTR Gold, Application Xtender, Kofax Scanning Software, IPMS, Juryload, Jury Plus, Justware, Law Base, Liberty, LPR, OnBase, Paradigm, Prosecutor Dialogue, Rite Trak, SharePoint, SIGMA, SIGMA-FSI, Spillman, Springbrook, SQL Reporting Services, TMS, TPR, WPA
• Excellent interpersonal and customer service skills.
• Excellent organizational skills and attention to detail.

Abilities

• Can prioritize tasks in order to manage a varied work load.
• Strong analytical and problem-solving skills and the ability to resolve issues within the scope and parameters of assigned function.
• Can establish and maintain effective working relationships with other City employees, members of the public, and community organizations.

Experience

• At least three years of experience with LAN and WAN technologies, including multiple network operating systems, topologies, and protocols.

Education

• Bachelor’s degree in Computer Science, Management Information Systems, or related field; or equivalent education and certifications.

Preferred qualifications:

The preferred candidate will also have the following:

• A+, Network+, and/or similar certifications.
• Aruba Networking
• Paid Vacation & Sick Leave (Accrual up to 8 hours per month)
• Paid Holidays (11 Annually)
• Medical, Dental, and Vision Insurance
• Retirement Pension through the Washington State Department of Retirement Systems
• Additional Retirement Pension through Teamsters Pension Trust
• Optional Deferred Compensation Plans Available

The benefits listed are those currently enjoyed by full-time City of Sunnyside, WA, non-Contract…