Front Desk Receptionist​/Customer Experience

Receptionist

The Receptionist - Level 2 provides professional front desk and administrative support to a department or office. This role focuses on delivering excellent customer service by greeting visitors, managing incoming calls, coordinating meeting room setups, and handling a variety of routine office tasks to ensure a smooth and welcoming experience for all guests and staff.

Responsibilities:

• Greet visitors and customers in a professional, friendly, and courteous manner upon arrival.
• Answer, screen, and direct incoming phone calls to the appropriate individuals or departments.
• Issue and manage visitor badges and ensure proper sign-in and sign-out procedures.
• Coordinate and set up meeting rooms, including basic preparation and organization before scheduled meetings.
• Provide general front desk support, including responding to inquiries and offering assistance to visitors and employees.
• Maintain a tidy, organized, and welcoming reception area at all times.
• Use Microsoft Office applications to support routine administrative tasks, such as basic document handling, email communication, and scheduling.
• Collaborate with other office staff to ensure efficient communication and smooth daily operations.

Essential

Skills:

• 2–4 years of experience working as a receptionist, front desk associate, or in a similar customer-facing administrative role.
• Strong customer service orientation with the ability to interact professionally and courteously with visitors and staff.
• Experience greeting customers and visitors in a busy office or departmental environment.
• Ability to manage visitor badges and follow basic access and sign-in procedures.
• Proficiency with Microsoft Office applications, including basic use of Word, Excel, Outlook, and related tools.
• Clear and professional verbal communication skills for in-person and telephone interactions.
• Ability to stay organized and maintain composure while handling multiple tasks at the front desk.

Additional Skills &

Qualifications:

• No specific formal qualification required for this role.
• Experience in a corporate or office reception environment is beneficial.
• Comfort working with basic office equipment such as phones, computers, and printers.
• Strong interpersonal skills and a friendly, approachable demeanor.
• Reliability and punctuality in maintaining front desk coverage during assigned hours.

Work Environment:

This role is based at an office front desk within a departmental or corporate environment. The receptionist works on-site, providing in-person support to visitors and staff throughout the day. The position involves regular use of office technology, including multi-line phone systems, computers, and Microsoft Office applications. Work is typically performed during standard business hours, with consistent interaction with guests and internal teams in a professional setting.

Job Type &

Location:

This is a Contract position based out of Sunnyvale, CA.

Pay and Benefits:

The pay range for this position is $24.00 - $26.00/hr individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms.

If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type:

This is a fully onsite position in Sunnyvale, CA.

Final date to receive applications:

This position is anticipated to close on Aug 24, 2026.