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Global Returns & Chargeback Leader — AI-Driven & Scalable
Job in
Sunnyvale, Santa Clara County, California, 94087, USA
Listed on 2026-08-20
Listing for:
Meta
Full Time
position Listed on 2026-08-20
Job specializations:
-
Business
AI Business & Operations
Job Description & How to Apply Below
Meta Reality Labs is seeking a Global Returns and Chargeback Lead to own the end-to-end returns and financial-recovery function for its worldwide channel business. This senior role drives strategy, operating model, and performance standards across NORAM, EMEA, and APAC, partnering with Finance, Revenue Operations, and Logistics to optimize value and margin.
You will lead cross-functional teams, scale AI-driven automation, and define SOPs for chargebacks, returns, and D2C/B2B channels.
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