Collections Analyst

Kelly is seeking a Collections Analyst to work with our client, a leader in the biotech industry, on a temporary basis for at least 6 months at their Sunnyvale campus. This is an excellent opportunity to make a meaningful contribution to the organization’s accounts receivable and collections team.

The Collections Analyst will be responsible for the collection of B2B customer invoices and ad-hoc assigned projects.

Specifically, the Collections Analyst will:

• Work closely with customers, order management, and the sales teams while handling day-to-day collections
• Participate in various process improvements which will allow the AR team to scale activities as well as make them more efficient
• Participate in ad hoc projects such as: escheatment, account reconciliations, short-pay research, and audit work etc. as needed
• Assist in developing project plans, timelines, and schedules
• Help define scope, objectives, and deliverables, along with coordinating meetings, agendas and documentation

Qualifications:

• 3+ years of related work experience
• Intermediate to advanced Microsoft Excel skills with an emphasis on V- lookups and pivot tables
• Experience with SAP software highly preferred, but not required
• Detail-oriented with strong attention to accuracy and quality
• Strong time management skills with the ability to meet deadlines
• Excellent written and verbal communication skills
• Ability to prioritize and manage multiple key tasks simultaneously
• Strong commitment to delivering high-quality customer service