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Global Returns & Chargeback Leader — AI-Driven & Scalable

Job in Sunnyvale, Santa Clara County, California, 94085, USA
Listing for: Meta
Full Time position
Listed on 2026-10-01
Job specializations:
  • Business
    Financial Manager, AI Business & Operations, Operations Management
Job Description & How to Apply Below

Meta Reality Labs is seeking a Global Returns and Chargeback Lead to own the end-to-end returns and financial-recovery function for its worldwide channel business. This senior role drives strategy, operating model, and performance standards across NORAM, EMEA, and APAC, partnering with Finance, Revenue Operations, and Logistics to optimize value and margin.

You will lead cross-functional teams, scale AI-driven automation, and define SOPs for chargebacks, returns, and D2C/B2B channels.

Our team is growing, and we are hiring a Global Returns & Chargeback Leader — AI-Driven & Scalable in Sunnyvale, CA, United States.

Join Meta and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

This posting is for the Global Returns & Chargeback Leader — AI-Driven & Scalable role at Meta, based in Sunnyvale, CA, United States.

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