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Program Manager

Job in Sunnyvale, Santa Clara County, California, 94087, USA
Listing for: SupportFinity™
Full Time position
Listed on 2026-03-07
Job specializations:
  • Creative Arts/Media
    Digital Media / Production
Salary/Wage Range or Industry Benchmark: 85000 - 110000 USD Yearly USD 85000.00 110000.00 YEAR
Job Description & How to Apply Below

About WPP Production

We are WPP Production – the unified global production company that brings together all of WPP’s content producers, studios and craft experts into one connected organisation. We combine world‑class human craft with next‑generation technology to originate, design, and deliver multi‑channel content systems lt for borderless collaboration and powered by deep craft expertise, we are the production engine designed for today’s always on, AI‑driven marketing world.

About

WPP

WPP is the trusted growth partner for the world’s leading brands. We unite cutting‑edge media intelligence and data solutions, world‑class creativity, next‑generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. For more information, visit

A Hybrid working model

We believe the best work happens when we’re together, fostering creativity, collaboration and connection. That’s why we’ve adopted a hybrid approach, with teams in the office around three days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

What does a Program Manager do at WPP Production?

The Program Manager (PM) is responsible for managing the production of all screen and hardware images that are used throughout the client’s marketing deliverables. The primary focus of this position is to manage the process for the production of images, video or interactive projects by working with Creative and Production teams to plan, track and drive deadlines for new and existing images.

In addition, the PM will build and foster relationships with vendors, external and inter‑departmental groups throughout the client who require images. The PM will manage production schedules for image elements within projects and provide final screens to all business partners.

Key responsibilities
  • Manage image schedules, expectations, resource management, and image tracking.
  • Track imagery status of Producer’s project and provide weekly/daily status updates.
  • Manage project screen and hardware deliverables with localisation scope in mind.
  • Accountable for risk management and formal route to escalation.
  • Troubleshoot and solve issues, drive process improvement as solutions are recognised.
  • Receive, compile, confirm accuracy, and distribute pertinent project information to appropriate parties.
  • Partner with Producers and Production teams to develop tools and systems for process and streamlined workflows.
  • Schedule and facilitate pre‑ and post‑production meetings with the Image Production team.
  • Keep current with emerging technologies while constantly evolving the process for efficiencies.
  • Develop briefing materials for current workflows and collaborate to develop and implement a new dissemination method.
Requirements
  • Ability to organise information quickly, at high and detailed levels.
  • Solid understanding and command of project management tools.
  • Flexibility in accommodating rapid change and capacity to learn quickly.
  • Proven effectiveness when working under pressure.
  • Facility for communicating effectively from one‑on‑one to large groups.
  • Aptitude to manage through diplomacy.
  • Appreciation for the creative process and skilled at working with creative and production teams.
  • Experience tracking and prepping deliverables for localisation.
  • Ability to make sound decisions, think strategically, focus on detail, problem‑solve, multi‑task, and have an excellent memory.
  • Must possess exceptional organisation, time management, excellent verbal/written communication skills, interpersonal skills and ability to prioritise.
  • Proficiency to work in a fast‑paced, demanding, creative and production environment, solution‑oriented and experience of Photoshop. Flexibility is key to this role.
  • Requires a minimum of a bachelor’s degree in a related field and 5+ years working ad.
  • Solid understanding of print formats; resolution, colour space, and other technical requirements of assets needed for image reproduction.
  • Good working knowledge of…
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