Merchant Success & Account Management Lead
Job in
Sunnyvale, Santa Clara County, California, 94087, USA
Listed on 2026-08-11
Listing for:
Ant International
Full Time
position Listed on 2026-08-11
Job specializations:
-
Customer Service/HelpDesk
Client Relationship Management, CRM Systems & Management
Job Description & How to Apply Below
Ant International is seeking a Business Support Manager for its Merchant Services team in Sunnyvale. You will manage a portfolio of large merchants and partners, ensuring onboarding, service excellence, and retention while collaborating with cross-functional teams.
You will respond to inquiries, educate merchants, resolve issues, gather feedback, and maintain CRM records. Strong English and Chinese, CRM experience, and the ability to travel and adapt to fast-paced environments are essential.
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