UX Designer, Enterprise and Emerging Design

Description

We're looking for a UX Designer who is customer-obsessed and eager to invent on behalf of customers across Alexa's growing ecosystem. In this role, you'll design experiences that span UX, visual and voice interfaces, helping customers access the information and services they need to live healthier, more fulfilling lives. You'll transform interactions at home and on the go into intuitive, personal experiences that feel effortless and delightful.

This is a high-ownership role where you'll operate with autonomy, bias for action, and a builder's mindset, shaping early-stage products that push the boundaries of what ambient, multimodal AI can do for people every day.

• Lead end-to-end design features, from early-stage concepts that build stakeholder conviction, through to production-ready execution alongside engineering.
• Deliver highly quality designs and assets with a sharp eye for typography, layout, motion, iconography, and detail.
• Partner with designers across Alexa to adopt, extend, and contribute to shared design systems and Figma libraries — raising the bar for the broader team.
• Incorporate insights from Alexa research, conduct secondary tests, and co-conduct user research to validate decisions and reduce ambiguity.
• Collaborate with product managers, engineers, researchers, marketing, and business development to keep the customer at the center of every decision.
• Identify and document new patterns, best practices, and reusable components, thinking beyond your immediate project to scale impact.

You’ll support a product still in its early stages, which means you’ll design net-new concepts, dream up new ways to solve long-standing problems, and partner with solutions architects and tech teams to refine product offerings. One week you might run user research to test how customers interpret and respond to the experience you’re designing while another week you might partner with a solutions architect to build a working prototype for a conversational experience.

No matter what, you’ll operate with ownership and autonomy throughout your day.

The Devices & Services Experience Design (DxD) team leads user experience and industrial design innovation across Amazon's device portfolio — including Echo, Fire TV, Fire Tablets, , and related mobile apps. We work at the intersection of design, product, and engineering, creating meaningful hardware and software experiences that enhance customer lives. We believe in thinking big, storytelling, and crafting the  why  behind everything we ship.

• 3+ years of design experience
• Experience working with stakeholders to plan and execute programs that are strategic in nature
• Experience in delivering design solutions for projects of large scope and complexity
• Experience developing solutions and executing plans on complex projects

• Experience defining and maintaining design patterns and UX standards
• Experience acquiring user data (e.g., conducting usability studies, performing user research) and creating personas and journey maps
• Experience designing in an agile development environment
• Experience in visual design expertise with ability to produce fresh, simple, elegant and exceedingly usable layouts and interactions and iconography
• Experience with voice interface, natural language or multimodal design

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants:
Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position.

These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies,…