Sr Human Factors Engineer

Company Description

It started with a simple idea: what if surgery could be less invasive and recovery less painful? Nearly 30 years later, that question still fuels everything we do  a global leader in robotic-assisted surgery and minimally invasive care, our technologies-like the da Vinci surgical system and Ion-have transformed how care is delivered for millions of patients worldwide.

We're a team of engineers, clinicians, and innovators united by one purpose: to make surgery smarter, safer, and more human. Every day, our work helps care teams perform with greater precision and patients recover faster, improving outcomes around the world.

The problems we solve demand creativity, rigor, and collaboration. The work is challenging, but deeply meaningful-because every improvement we make has the potential to change a life.

If you're ready to contribute to something bigger than yourself and help transform the future of healthcare, you'll find your purpose here.

Job Description

Primary Function of the Position

As part of the Intuitive UX Group (User Experience), the Sr. Human Factors Engineer works closely with fellow UX team interaction designers, visual designers and industrial designers. Within the project team, the Sr. Human Factors Engineer collaborates with clinical engineers, system and software engineers, technical product managers, among other important functional teams. The Sr. Human Factors Engineer is a key contributor to inform and guide development of new products, and ensure that those products are feasible, viable and desirable.

As member of new and sustaining product-development project teams, the Sr Human Factors Engineer leads as a key stakeholder within a creative and structured process to conduct user-centered design research, analyze and characterize use-related risks, and conduct usability testing of products prior to launch. They have primary responsibility for evaluating product designs with end-user test participants, and to conduct qualitative research to gain a deep understanding of users, uses and use environments;

analyze and characterize usability considerations; conduct concept evaluations to realize the impact of design concepts on user workflow, behavior and performance; translate user needs into usability requirements; and develop new tools to measure UX and inform design.

Essential

Job Duties

Research:

* Plan, collect and synthesize detailed insights on how users interact with Intuitive products through various techniques including interviews, simulations, direct observations, task analyses, and persona development.

* Support project-based and advanced longitudinal-research regarding cognitive/behavioral and ergonomic human factors topics.

* Perform all aspects of research studies including study design, instrument development, data collection (both desktop and in the field) and management, quantitative and qualitative data analysis, reporting and dissemination, and communication with partners

* Create actionable insights for improving products and services based on results of internally and externally driven research

* Analyze and characterize usability considerations, including physical, cognitive, social and organizational aspects of human factors that influence performance while interacting with Intuitive products.
• Draft usability requirements.

Design:

* Contribute to workflow and user interface designs and negotiate design recommendations to mitigate use errors and improve usability.

* Develop usability requirements driving user interface design, training and labeling.

* Assist creation and revision of user-interface requirements documents.

* Advocate strongly and consistently for the clinical caregiver experience for safety and usability, with understanding of the nuance and balance of user/customer needs and business needs

Collaborate:

* Lead the efforts required to create and update usability risk analyses for Intuitive Surgical products.

* Represent the Human Factors function on core teams for large projects.

* Coordinate human factors efforts across projects involving several sub-systems.

* Manage usability-engineering activities within development projects and…