NPI Supplier Engineer - Ion

Company Description

It started with a simple idea: what if surgery could be less invasive and recovery less painful? Nearly 30 years later, that question still fuels everything we do  a global leader in robotic-assisted surgery and minimally invasive care, our technologies—like the da Vinci surgical system and Ion—have transformed how care is delivered for millions of patients worldwide. We’re a team of engineers, clinicians, and innovators united by one purpose: to make surgery smarter, safer, and more human.

Every day, our work helps care teams perform with greater precision and patients recover faster, improving outcomes around the world. The problems we solve demand creativity, rigor, and collaboration. The work is challenging, but deeply meaningful—because every improvement we make has the potential to change a life. If you’re ready to contribute to something bigger and help transform the future of healthcare, you’ll find your purpose here.

Responsible for ensuring suppliers meet ISI requirements for cost, quality, delivery, and service. Drive suppliers to continuously improve business and manufacturing processes. Evaluate and collaborate on supplier selection with cross‑functional partners. Supports sustaining production, monitors and engages with suppliers to improve supplier performance.

• Select, evaluate, and qualify suppliers
• Part qualification including pFMEAs, FAIRS, Cpk, and Control Plans
• Supplier Corrective Action Request initiation, execution, and closure
• Ensure compliance to quality management system and regulatory requirements by leading and mentoring auditors for QMS audits
• Partner with global supply chain to optimize the supply base
• Drive suppliers to continually improve their business and manufacturing process performance to meet Intuitive Surgical requirements for supplier excellence including ship‑to‑stock programs using a collection of best practices in project management, Six Sigma, Lean, SPC and negotiation
• Utilize data‑driven decisions to evaluate supplier part cost, delivery, quality, capacity and capability. Apply metrics to measure real improvement and judge required intervention or change at the supplier or in a commodity.
• Drive corrective actions for supplier process by driving suppliers to true root cause analysis and corrective and preventive actions
• Provide effective and timely supply base health information to management
• Prepare and deliver supplier communications as required by working with suppliers on scorecard creation of QBRs, Supplier Summits, etc.
• Manage the ASL and Global Commodity Matrix
• Influence and guide Engineering in choosing suppliers by determining selection criteria for preferred suppliers and leading the team effort to evaluate preferred suppliers
• Deliver the following Quality deliverables: pFMEA, Special Process Validations, FAI, and Cpk by leading suppliers through the pFMEA development, judging process validation requirements and signing‑off on protocols as ISI rep, judging process capability with supplier as well as judging FAI suitability
• Develop the supplier business continuity / disaster recovery plans by managing suppliers to create plans, judge plans for risks and negotiate with suppliers to reduce risks. Identify and investigate opportunities for cost reduction and/or quality improvement by judging opportunities and creating strategies to seize those opportunities, completes research and provides data‑driven plans to management
• Review, analyze and close customer complaints, manufacturing variance requests, and first article inspections by judging risk analyses and justifications, determining corrective and preventive actions at suppliers, looks for opportunities with suppliers to eliminate recurrence

• BS degree in Engineering or equivalent, experience in catheter development preferred
• Minimum 5 years related experience in Supplier Engineering/Development/Quality or related field
• Excellent written and verbal communication skills including presentations to executive level management
• Excellent Interpersonal skills and team…