Business Systems & Process Analyst

Job Description

Primary Function of the Position

The Staff Process and Business Systems Analyst / Engineering Document Control Specialist supports engineering and manufacturing teams by managing and governing engineering documentation, product structures, and change control activities. The role ensures accurate creation, revision, release, and maintenance of documents, drawings, software artifacts, and Bills of Materials (BOMs) using enterprise ALM, PDM, PLM and ERP systems. This position also drives process improvements, data integrity, compliance, and effective implementation of business systems features while providing mentorship and cross-functional support.

Roles and Responsibilities

• Provide end-to-end support for engineering documentation and change control activities, ensuring compliance, accuracy, and timely execution across engineering and supply chain organizations.
• Partner with engineering teams to assess documentation, BOM, and change order needs, define scope, prioritize work, and plan execution based on business and project priorities.
• Serve as a subject matter expert for engineering and manufacturing business systems, promoting consistent usage, data integrity, and alignment across documentation, CAD, and BOM structures.
• Maintain and govern controlled documents, templates, and records in accordance with quality system requirements and industry best practices.
• Identify gaps, inefficiencies, and compliance risks within documentation and change processes, and support continuous improvement initiatives to streamline workflows and reduce manual effort.
• Support engineering business systems enhancements and releases by contributing to requirements analysis, definition, validation, and user acceptance testing.
• Ensure alignment between CAD models, drawings, BOMs, and released documentation across enterprise platforms.
• Contribute to master data governance and standardization efforts to improve accuracy, consistency, and scalability of engineering data.
• Train and mentor engineering colleagues on documentation standards, change control practices, and effective use of ALM, PDM, MRP, and PLM tools.
• Collaborate effectively in a multi-team, fast-paced environment while managing multiple priorities and maintaining high attention to detail.