Quality Engineer

About the job

Company Description At Intuitive, we are united behind our mission: we believe that minimally invasive care is life‑enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints. As a pioneer and market leader in robotic‑assisted surgery, we strive to foster an inclusive and diverse team, committed to making a difference. For more than 25 years, we have worked with hospitals and care teams around the world to help solve some of healthcare’s hardest challenges and advance what is possible.

Intuitive has been built by the efforts of great people from diverse backgrounds. We believe great ideas can come from anywhere. We strive to foster an inclusive culture built around diversity of thought and mutual respect. We lead with inclusion and empower our team members to do their best work as their most authentic selves. Passionate people who want to make a difference drive our culture.

Our team members are grounded in integrity, have a strong capacity to learn, the energy to get things done, and bring diverse, real world experiences to help us think in new ways. We actively invest in our team members to support their long‑term growth so they can continue to advance our mission and achieve their highest potential. Join a team committed to taking big leaps forward for a global community of healthcare professionals and their patients.

Together, let’s advance the world of minimally invasive care.

Job Description
Primary Function of Position: As Intuitive’s da Vinci® Surgical System becomes adopted by an increasing population of hospitals, surgeons and patients, we are building a focused team to drive reliability, quality, and safety to ever‑better levels. This focus applies to product in use, product in manufacturing, and product in design. Help us powerfully drive our quality mission in our young and growing company by bringing your hands‑on experience in solving tough engineering problems, your fascination with complex electro‑mechanical devices, and your passion for best practices to design, monitor, and improve product and process.

Intuitive seeks a strong technical contributor who can help define practical, useful quality metrics and specifications, identify key opportunities for product improvement, launch quality initiatives, lead projects to implement these initiatives, and serve as an expert consultant to help solve the most technically challenging quality problems. The ideal candidate possesses a broad base of experience and a high level of technical depth in at least two technical specialties applicable to medical robotics, and is equally at home in the test lab and providing technical leadership to our team as we develop standard practices of our organization.

You will not abide “process red tape”, instead passionately seeking the most efficient way to build in product quality. And you will also coach, mentor, teach, and influence the engineering staff in best quality practices, data analysis, protocol development, and design for quality and reliability methods.

Roles And Responsibilities This position has responsibility and authority for: 20% involvement in new product development, 40% failure investigation, 40% quality advocacy and project management.

• Quality Advocacy and Project Management
• Develop and apply corporate level quality metrics.
• Lead and project manage quality initiatives in one or more of these focus areas:
  • Product Quality
  • Data Quality
  • Process Quality

• Product Development
  • Handle projects of various product and subsystem types (System, Software, Hardware, Mechanical, Vision, new products, product improvements, etc).
  • Work with product development teams to develop measurable goals for quality. Participate in the risk management process ensuring that the essential performance aspects are correctly mitigated in the product quality plans.
  • Identify critical elements of designs based on design details and data‑driven review of past designs. Recommend design processes and methods to meet quality goals: DFX, etc.
  • Work with the design teams to co‑design robotic systems to enable self‑diagnostic capabilities.
  • Provide…