Sr Mgr, Product Operations, Kindle Product Operations

Description

As a Senior Manager, Product Operations, you will engage with an experienced cross-disciplinary staff to conceive, design and develop innovative consumer products.

The person will lead a team responsible for defining and committing to the operations plan for delivery of  innovative consumer products within Kindle Product Operations. In this role, you will operate at the earliest and most influential stage of the Product Development Process (PDP), the pre-concept phase, where you will combine the expertise of a business ownership, commodity expertise, product technical needs.

You will be the operations authority that shapes product Roadmap for Kindle

devices when decisions matter most, influencing critical choices before designs crystallize and features are locked.

You must demonstrate leadership in a cross-functional, matrixed environment and able to succeed within an open, collaborative, peer environment.

Key job responsibilities

* Leading a team of high-impact professionals to define future products based on customer needs and viability

* Decomposing product concepts into component and manufacturing drivers using industry benchmarks and deep supply chain knowledge

* Influencing executive management on design decisions through dive deep into assumptions, communicating complex tradeoffs with clarity and confidence

* Facilitating decision-making conversations with Product Management, Engineering, and Supply Chain that balance product feature requirements, development timeline, and cost considerations

* Building and implementing methodology to enable high-fidelity analysis for product tradeoffs in early concept phase

* Providing guidance and support to both OPMs and MPMs to ensure cohesive supply chain strategies across Kindle Product Line

* Problem solve and explore solutions to current processes and systems

* Coordinate with cross functional teams throughout development and manufacturing

* Drive continuous improvements

* This role will require international travel

A day in the life

As Sr. Manager, Kindle Product Ops, you will lead a small team of highly skilled operations professionals to define the next product concepts. You will spend significant time in collaborative sessions with product managers and engineers, framing complex tradeoffs between customer experience, technical performance, development timelines, and cost. You will proactively guide teams toward viable directions in the ambiguity of pre-concept development.

Your afternoons might include assessing strategic recommendations, or diving deep into manufacturing requirements to assess feasibility of novel approaches.

About the team

Our Kindle Product Operations organization drives innovation in consumer electronics, bringing exciting products from concept to customer hands. The early-stage costing function sits at a critical juncture-where strategic decisions have maximum leverage but information is most uncertain. Our team values analytical rigor combined with practical judgment, collaborative problem-solving, and the courage to influence difficult decisions. You'll work alongside engineers, product managers, and supply chain professionals who are passionate about delivering exceptional customer experiences at sustainable costs.

Basic Qualifications

- 10+ years of program management, tech program management, or related experience

- Bachelor's degree in Supply Chain, Business, Engineering, or a related field

- Experience leading large-scale, technical or engineering programs with a proven record of thought leadership, business case development, realizing customer benefits, and successful program completion

- Experience that includes strong analytical skills, attention to detail, and effective communication abilities

- Experience communicating and presenting to senior leadership

- Comprehensive knowledge of consumer electronics supply chain from component sourcing through manufacturing and fulfillment

Preferred Qualifications

- Master's degree in Supply Chain, Business, Engineering, or a related field

- Experience in taking a product from conception & definition phase through engineering design and taking it to market

- Experience working directly with designers and technical subject matter experts

- Experience working with Data & AI related technologies, including, but not limited to, AI/ML, GenAI, Analytics, Database, and/or Storage

- 12+ years of experience in operations or commodity management roles

- Experience with multiple manufacturing processes (injection molding, die casting, PCB assembly, final assembly, etc.)

- Experience facilitating executive decision-making on complex product tradeoffs

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants:
Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions;…