Senior Resident Engineer; HPE Networks

Senior Resident Engineer (HPE Networks)

This role has been designed as 'Onsite' with an expectation that you will primarily work from an HPE partner/customer office.

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today's complex world. Our culture thrives on finding new and better ways to accelerate what's next.

We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.

The Resident Engineer reports to the Client Management division of HPE Networks within the Advanced Services (AS) team and is typically dedicated to a single customer. This role requires fluency in Juniper Networks technologies and general networking, as well as a deep understanding of the customer's specific deployments and use cases. Resident Engineers act as the primary technical contact for customers who purchase Advanced Services and work closely with the customer on a daily basis.

They are granted access to customer production equipment to perform their duties.

• Serve as the subject matter expert for HPE products in data center networking technologies, supporting customers with network design, troubleshooting, hardware and software testing, documentation, best practices, and automation.
• Provide primary technical support for break/fix activities, using advanced diagnostic skills to restore services quickly and reduce the likelihood of recurrence.
• Advise customers on best practices for Junos configurations and network design.
• Manage and grow relationships with internal teams and outsourced development partners involved in engineering design and development.
• Review and evaluate designs and project activities for compliance with technology and development standards; provide constructive feedback to improve product quality.
• Contribute domain-specific expertise and engineering leadership to cross-organizational projects and programs.
• Drive innovation by integrating new technologies into engineering projects and designs.
• Mentor and guide junior staff members.

• Bachelor's or Master's degree in Electrical Engineering, Computer Science, or a related field (or equivalent experience).
• Typically, 6 + years' experience in data center routing, switching, and network architecture, with hands-on experience using HPE Juniper products such as the QFX, PTX, and EX series.
• Proven ability to develop test automation and write scripts in Python.
• Up to 10% travel to customer sites is required.

• Experience testing and certifying Junos and Junos EVO software features and associated hardware.
• Skilled in empirical analysis, modeling, and testing methodologies to validate product designs and specifications.
• Proficient with engineering design tools and software used to design components and solutions.
• Strong analytical and problem-solving abilities.
• Excellent written and verbal communication skills in English and the local language; able to present product architectures and design proposals and to negotiate options with senior management.

Cloud Architectures, Cross Domain Knowledge, Design Thinking, Development Fundamentals, Dev Ops, Distributed Computing, Microservices Fluency, Full Stack Development, Security-First Mindset, User Experience (UX)

Health & Wellbeing:
We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development:
We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.

Unconditional Inclusion:
We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.