Field Application Engineer

Field Application Engineer

We are seeking a proactive Field Application Engineer to act as the technical bridge between customers and our engineering organization. The Field Application Engineer will support pre-sales and post-sales Field Applications activities, deliver on-site integrations, develop and demonstrate solutions, and help customers adopt our technologies. This role combines hands-on engineering with customer-facing responsibilities to ensure successful deployment and continuous improvement of our products.

Key Responsibilities:

• Serve as the primary technical resource for customers during pre-sales and post-sales engagements, demonstrating expertise in FAE and Field Application support.
• Lead on-site integrations and deployments, customizing solutions and configuring hardware and software stacks built on ROS and ROS
  2.
• Design, develop and deliver prototypes, demos and proof-of-concepts to prove value for Field Applications and engineering stakeholders.
• Troubleshoot complex system issues in the field, perform root-cause analysis, and implement robust fixes in collaboration with R&D and support teams.
• Develop perception pipelines and sensor integrations (e.g., LiDAR, stereo cameras, IMU) and tune algorithms for real-world performance.
• Provide technical training, workshops, and documentation for customers and partners to accelerate adoption and best practices.
• Collect customer feedback, track feature requests and bug reports, and communicate product insights to product management and engineering teams.
• Create detailed application notes, integration guides, and case studies that capture lessons learned and accelerate future Field Application work.

Qualifications:

• Bachelors degree in Engineering, Computer Science or related technical field; advanced degree preferred.
• 3+ years of experience in customer-facing engineering roles
• Hands-on experience with ROS and ROS2, including building nodes, messages, and deployment strategies in field environments.
• Proven experience with perception technologies (computer vision, point cloud processing, sensor fusion) and integrating sensors into robotic systems.
• Strong software engineering skills in C++ and Python, with experience in system-level debugging and performance profiling.
• Excellent communication and presentation skills; comfortable leading technical discussions with engineers and non-technical stakeholders.
• Able to travel to customer sites regularly and work independently on customer engagements.
• Familiarity with embedded systems, real-time constraints, and cross-disciplinary collaboration between hardware and software engineering teams.
• Self-motivated problem solver with a customer-first mindset and the ability to translate customer needs into engineering requirements.

Benefits:

• Base: $135K-$220K
• Comprehensive medical, dental, and vision coverage
• 401(k) retirement plan
• Flexible vacation and time-off policy
• Collaborative, fast-paced, and inclusive work environment
• Opportunity to work on cutting-edge technologies with a highly cross-functional team

For this position you must be currently authorized to work in the United States. We do not sponsor for this position.