Operations Business Analyst -(Analytics, sql, python s

Position: Operations Business Analyst -(Analytics, sql, python basics)
Description:

Overview:
This role will be a key contributor to the Marketplace Partner Payments Financial Operations team with a primary focus on Payments Compliance as well as more general payment related activities.

In this role, you will partner cross-functionally to understand the seller journey, how data is data collected and managed for the purpose of tracking and controlling seller compliance and mitigating the exposure resulting from non-compliance and fraud.

Specific areas of focus include:

• How sellers provide and change their tax and payment information

• Ensuring that the data is properly formed and verified

• Managing data sharing across teams and our payment processors

• Ensuring data integrity and adhering to data privacy guidelines

• Data analysis and reporting

• Process automation and complex system integrations

• Implementing internal and regulatory mandates in a user centric context where clarity and consistency of the user experience are leveraged to maximize adoption and minimize seller friction/attrition

• Interface design and user interaction flows

• Understanding and resolving operational issues in coordination with support teams

• Ability to develop user support documentation to be used by support teams

• General payments, accounting and finance concepts

Key Success Criteria

• Strong analytical aptitude

• Driving ownership and accountability

• Strong customer advocate

• Excellent people skills

• Uses data and analysis to drive decisions

• Fosters trust with internal partners

• Values team dynamics and inputs

• Commitment driven

• Attention to details

• Bias for action

Qualifications

• Business/Finance degree with minor in Computer Science/Statistics or Computer Science/Statistics with a minor in Business/Finance

• Strong organizational skills (PMP, ACP certification)

• Excellent SQL and Excel skills

• Ability to analyze large datasets, summarize findings and make actionable recommendations

• Experience with agile/lean principles to effectively manage requirements, prioritize work streams and drive quality implementations

Additional Information :

Will this role be hybrid?

• Yes

If hybrid, how many days per week will need to be in office?

• Preferred 5 in office (Sunnyvale or San Bruno). flexible 3-5 in office.

Top 3 Skills Needed or Required

• Analytics, sql, python basics, payment experience nice to have

What are the day-to-day responsibilities?

• working with stakeholders on payment initiatives

What is the makeup of the team?

• 1 supervisor, overall team 7 associates

Required Skills : SQL

Basic Qualification :

Additional Skills :
Business Intelligence Analyst

Background Check :
No

Drug Screen :
No