Lab Technical Support - Device Test II

Lab Technical Support - Device Test II

Onsite

We are seeking a Study Coordinator to support operational execution of device evaluations and human-subject data collections. This role focuses on study logistics, equipment readiness, compliance coordination, and repeatable protocol-based data collection to ensure reliable day-to-day operations and high-quality results.

• Study Coordination & Execution:
  Coordinate the planning and execution of internal and/or external study sessions based on protocols and operating procedures provided by full-time staff. Prepare devices and materials, support session setup/teardown, and ensure consistent, repeatable execution with minimal operator-induced variance.
• Approvals, Compliance, and Documentation:
  Drive study readiness by coordinating internal/external approvals as needed (e.g., legal/policy requirements, IRB/ethics coordination when applicable), maintaining required documentation, and tracking status/timelines to prevent schedule slips.
• Equipment Bring-up & Readiness:
  Set up and maintain study equipment and prototypes for scheduled sessions, perform pre-session checks, and coordinate troubleshooting/repairs with technical owners to minimize downtime.
• Participant Logistics:
  Manage participant scheduling using internal tools, handle cancellations/reschedules, send reminders, and optimize lab/calendar utilization to keep sessions running efficiently.
• Cross-Functional Coordination:
  Partner with engineering, legal, clinical, and operations stakeholders to align schedules, confirm readiness, and ensure compliance requirements are met.
• Data Collection Support & Quality Checks:
  Support data acquisition workflows during sessions and perform basic data completeness/quality checks; summarize collection status and operational issues in clear updates for stakeholders.

• Study Operations
  
  Experience:
  
  Experience coordinating human-subject sessions (scheduling, participant flow, session documentation, checklists, and adherence to protocols).
• Hands-on Lab/Device Operations:
  Comfortable handling prototypes and lab equipment for session setup, basic verification checks, and operational troubleshooting.
• Strong Organizational
  
  Skills:
  
  Excellent attention to detail, ability to manage multiple schedules and dependencies, and maintain clear tracking of approvals/readiness items.
• Clear Communication & High Ownership:
  Professional, direct communication with participants and cross-functional partners; able to proactively surface risks and keep execution moving.
• Independent Problem-Solving:
  Able to troubleshoot day‑of operational issues and adapt quickly while maintaining protocol fidelity.
• (Nice to have) Familiarity with data collection tools/workflows and basic data handling (e.g., file organization, annotations, simple summaries).

• Hands‑on work with unreleased hardware and device systems.
• A collaborative, fast‑paced environment focused on execution and operational excellence.
• Opportunity to grow in program/study operations and compliance coordination.

Pay range is $30 - $35 per hour with full benefits available, including paid time off, medical/dental/vision/life insurance, 401K, parental leave, and more. Our compensation reflects the cost of labor across several US geographic markets. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills, and experience.