Lab Technical Support - Device Test II

Our client, a leading organization in the technology and healthcare industry, is seeking a Lab Technical Support - Device Test II to join their team. As a Lab Technical Support - Device Test II, you will be part of the Operations Department supporting Study Coordination & Execution. The ideal candidate will have strong organizational skills, proactive communication, problem-solving abilities, and a detail‑oriented mindset, which will align successfully in the organization.

Job Title: Lab Technical Support - Device Test II

Location: Sunnyvale, CA - onsite - 12 month contract with possibility of extension

Pay Range: $28-35/hr + Benefits

• Coordinate the planning and execution of internal and external study sessions based on protocols and operating procedures provided by full‑time staff.
• Prepare devices and materials, support session setup and teardown, and ensure consistent, repeatable execution with minimal operator‑induced variance.
• Drive study readiness by coordinating internal/external approvals, maintaining documentation, and tracking status and timelines to prevent schedule slips.
• Set up and maintain study equipment and prototypes, perform pre‑session checks, and coordinate troubleshooting or repairs with technical owners to minimize downtime.
• Manage participant scheduling, handle cancellations/reschedules, send reminders, and optimize lab and calendar utilization for efficient session flow.

• Experience coordinating human‑subject sessions, including scheduling, participant flow, and adherence to protocols.
• Comfortable handling prototypes and lab equipment for session setup, basic verification checks, and troubleshooting.
• Excellent attention to detail, with the ability to manage multiple schedules and dependencies effectively.
• Strong communication skills to interact professionally with participants and cross‑functional teams.
• Ability to troubleshoot operational issues independently and adapt quickly while maintaining protocol fidelity.

• Hands‑on work with unreleased hardware and device systems, providing unique industry experience.
• A collaborative, fast‑paced environment focused on operational excellence and innovation.
• Opportunity to grow in program and study operations, gaining valuable skills and knowledge.
• Engagement in meaningful projects that contribute to technological advancements.
• Supportive team environment that values diversity and inclusion.

• Medical and Prescription Drug Plans
• Dental Plan
• Vision Plan
• Health Savings Account
• Health Flexible Spending Account Dependent Care Flexible Spending Account
• Supplemental Life Insurance
• Short Term and Long Term Disability Insurance
• Business Travel Insurance
• 401(k), Plus Match
• Weekly Pay
• 15 days PTO