SAP Test Management Program Manager - Business Process Re-Engineering

SAP Test Management Program Manager - Business Process Re-Engineering

Sunnyvale, California, United States Operations and Supply Chain

Imagine what you could do here. At Apple, great ideas have a way of becoming great products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. Our team is looking for a Test Management Program Manager to join our Business Process Re‑Engineering (BPR) group to support planning, scheduling, coordinating, and executing tests for projects in our Operations organization.

As the Test Management PM, you will work with a globally dispersed cross‑functional team to manage the successful release of new capabilities and enhancements through out the SDLC.

• Drive successful release of system enhancements / new functionalities from Development to Production through effective testing.
• Primary focus is projects related to S/4 Hana supply chain transformation.
• Management of end to end test activities including test strategy, test process management, team coordination and communication.
• Collaborate with Test automation team to determine test automation approach and scope for the project effort.
• Create, maintain and report testing metrics including SLAs and KPIs.
• Develop test plans, facilitate creation of test cases, and test scripts on multiple projects of varying size.
• Stitch across the different functionality and facilitate end to end test scenario creation, manually or automated.
• Execute OEM, DC, and Reseller testing processes for onboarding new suppliers for EDI, API and operations processes for inventory management and pick, pack, and ship processes.
• Coordinate smoke testing. Coordinate environment planning and test data readiness.
• Facilitate triage calls and drive issues to resolution with IS&T and business partners to get closure on open issues during Test cycles.
• Negotiate with cross functional teams and business partners to remove barriers and drive results, without compromising the overall quality of the end deliverable.
• Create and maintain overall testing knowledge repository for the BPR team.
• Continuously improve testing best practices and methods.
• Create, maintain and report testing metrics including SLAs and KPIs.

• Minimum 7 years in lead position during SAP implementations in the areas of Logistics execution, supply chain and order to cash processes. S4
  
  HANA experience is very desirable.
• Minimum 7 years for managing and executing system integration testing or user acceptance testing for complex, highly integrated projects.
• Experience in Operations and various Supply Chain functions (Quote to Cash, Procure to Pay, Make to Deliver, Inventory management, and Reverse Logistics).
• Ability to create, drive and support test strategy. Dedication to delivering great software and releasing it quickly, efficiently and with increased quality.

• Familiarity with software test automation tools and frameworks such as Worksoft, Tosca, UFT, Selenium etc.
• Has led teams and change management strategies in driving improvement in testing practices.
• Working knowledge and familiarity with industry best practices in software testing.
• Solid understanding of project management approaches, tools and phases of the project lifecycle.
• Well versed in multiple styles of Release & Change Management processes including Agile/Scrum, Waterfall and Iterative.
• Strong communication and presentation skills, flexible, open working style and an ability to establish trust and credibility quickly.
• Self‑motivated individual who thrives working in a global, matrix, fast‑paced environment.
• Strong level of customer focus and attention to details.
• High level of professionalism, energy and sense of urgency to “make things happen.”
• PMI/PMP certification preferred.
• Certified Scrum Master preferred.
• Preferred certifications in SAP ECC and S/4 Hana.
• Preferred certifications in Worksoft or other test automation tools.

At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base…