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Head of Technical Support Engineering - AI/ML
Job in
Sunnyvale, Santa Clara County, California, 94087, USA
Listed on 2026-06-23
Listing for:
Weights & Biases
Full Time
position Listed on 2026-06-23
Job specializations:
-
IT/Tech
IT Support
Job Description & How to Apply Below
Weights & Biases is seeking a Manager of Technical Support Engineering to oversee a high-performing team dedicated to delivering exceptional support experiences. This role involves coaching engineers, maintaining service quality, and fostering a culture of continuous improvement.
Ideal candidates will have over 4 years of experience in technical support, strong cross-functional collaboration skills, and a passion for AI/ML. The role includes leadership and operational responsibilities within a dynamic environment.
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