Director, Product Management

Director, Product Management

In our 'always on' world, we believe it's essential to have a genuine connection with the work you do. RUCKUS One is the cloud-native, AI-driven network management platform unifying wired and wireless infrastructure management across enterprise, hospitality, education, and venue environments. Built on decades of RUCKUS' innovation, RUCKUS One delivers intelligent, automated network operations at scale — from a single pane of glass.

How You'll Help Us Connect The World:
We are looking for a Director of Product Management to own the vision, strategy, and execution for RUCKUS One. This is a high-impact, high-visibility role at the center of RUCKUS's cloud platform transformation. You will define how AI, automation, and cloud-native architecture come together to deliver the next generation of network management for enterprise IT teams worldwide. You will collaborate deeply with product team, engineering, design, sales, and customers, and serve as the internal and external voice of the RUCKUS One platform.

This is a hybrid role 3 days a week based out of our Sunnyvale, CA office.

What You'll Do:

• Product Strategy & Vision
• Own the multi-year product roadmap for RUCKUS One, including cloud management, security, and platform extensibility
• Define and articulate a differentiated AI-forward product vision that positions RUCKUS One competitively in the market
• Translate market trends, customer research, and competitive intelligence into a coherent, prioritized strategy
• Champion the integration of agentic AI, machine learning, and predictive analytics throughout RUCKUS One — from automated root-cause analysis to closed-loop remediation and natural language operations interfaces

• Execution & Delivery
• Partner with engineering to deliver high-quality releases on cadence; own feature scoping, acceptance criteria, and launch readiness
• Define and track key product metrics including adoption, engagement, NPS, retention, AI feature utilization rates
• Drive go-to-market readiness with product marketing, sales enablement, and channel teams

• Customer & Market Engagement
• Engage directly with enterprise IT leaders, network architects, and managed service providers to develop deep customer empathy and validate roadmap priorities
• Represent RUCKUS One at industry events and partner forums
• Synthesize competitive intelligence into product positioning and differentiation

• Team Leadership
• Mentor PMs on product craft: discovery, prioritization, storytelling, and working effectively with engineering

Required Qualifications:

• Master's Degree with 10+ years in product management, with at least 3 years in a director or senior PM leadership role
• Deep domain expertise in enterprise networking — campus Wi-Fi, switching, cloud management platforms
• Demonstrated track record shipping AI/ML-powered product features at scale
• Experience owning a cloud SaaS platform product end-to-end, from strategy through launch
• Strong executive communication skills - able to align stakeholders and simplify complexity for diverse audiences
• Proven ability to operate and lead in a matrixed, fast-paced organization

Why Join Us? Vistance Networks shapes the future of communications technology, pushing past what is possible. We deliver solutions that bring reliability and performance to a world always in motion. Our global team of innovators and employees are trusted advisors who listen to customers first, then deliver value. RUCKUS Networks delivers purpose-driven enterprise networks that enable superior business outcomes in demanding environments.

Our solutions combine AI-powered automation, proactive network assurance, and context-aware security, providing exceptional performance with simplified management. If you want to grow your career alongside bright, passionate, and caring people who strive to create what's next…..come connect to your future at Vistance Networks. Vistance Networks is an Equal Opportunity Employer (EEO), including people with disabilities and veterans.