BA RPA Exp

Business Analyst With RPA Experience

Location:

Sunnyvale, CA (3x/week onsite) Duration: 6 months

Experience with RPA is a must

Work closely with the business team to understand and document the business requirements

Collaborate and communicate with implementation team to clarify requirements and report issues through multiple channels of bug tracking system, email, chat, and meetings

Trouble shoot issues reported by end users, perform detailed analysis, determine root cause, replicate issues and drive them to closure

Provide timely support for internal system users with data fix, user error correction, system knowledge sharing, and finding workarounds

Work closely with business users in many different organizations, both within and outside Apple to understand functional requirements and create effective test cases

Perform in depth user acceptance testing for releases and urgent system patches

Provide timely updates and elevate critical risks to project and management teams

Create system user training materials and document release notes

The ideal candidate will be motivated and comfortable working in an extremely fast paced environment with strong analytical and coordination skills to handle a variety of activities