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ITSM; ServiceNow Technical Lead

Job in Sunnyvale, Santa Clara County, California, 94088, USA
Listing for: Artech LLC
Full Time position
Listed on 2026-07-10
Job specializations:
  • IT/Tech
    IT Business Analyst, IT Project Manager, IT Consultant, Systems Analyst
Salary/Wage Range or Industry Benchmark: 60 - 67 USD Hourly USD 60.00 67.00 HOUR
Job Description & How to Apply Below
Position: ITSM (ServiceNow) Technical Lead
Request : 97265-1
Title: ITSM (Service Now) Technical Lead
Location:
Sunnyvale CA
Duration: 6+ Months
Salary Range: $60- $67 an hour on W2 or C2C

Job Description:
ITSM (Service Now) Technical Lead

" 7+ years of experience in enterprise service management platforms, service management application delivery, or Service Now administration/development.
" Strong hands-on experience with Service Now ITSM modules and platform capabilities including workflow design, scripting, form and catalog configuration, and integrations.
" Experience participating in or leading platform transitions, tool consolidations, or migration programs involving service management processes and operational workflows.
" Strong understanding of ITIL-aligned service management processes including incident, problem, change, request, knowledge, and configuration management.
" Strong analytical, documentation, troubleshooting, and stakeholder management skills.
Appreciate your quick response and please feel free to reach me out for any query you may have.

Thanks
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