Tech & Impl L1​/Lab Engineer

Consultant - Tech & Impl L1 / Lab Engineer

Location – Sunnyvale, CA 5 days onsite

Salary: $130K base or $135K base/ year

Job Description:

• Service Assurance Testing:
  Validate fault management, alarm correlations, and incident ticketing workflows. Simulate network failures in test environments to verify alerting accuracy and root-cause analysis tools.
• E2E Integration:
  Test complex data flows across Net Cracker OSS, Service Now, and Salesforce; familiarity with Element Management Systems (EMS), specifically Nokia and Adtran platforms.
• NOC Workflow Familiarity:
  Deep understanding of incident, event, and network inventory management.
• Network Domain Knowledge:
  Solid understanding of telecom network architectures and hands-on hardware experience across xPON, IP, and Optical domains.
• Ability to provide monthly night deployment testing support and weekly evening support on-demand from the lab to align with maintenance windows and release cycles (typically 2–4 hours per release).

Primary skills - OSS systems such as Netcracker & Service Assurance platforms

Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.