Sr. Salesforce Business Systems Analyst

• Ways of Working:
  Onsite - This job is fully onsite.
• Employee Type:
  Employee
• Min. Salary Region 1: 160700 USD
• Global Job Level (HCM):
  Professional 4 (11)
• Min. Salary Region 2: 136600 USD

It started with a simple idea: what if surgery could be less invasive and recovery less painful? Nearly 30 years later, that question still fuels everything we do at Intuitive. As a global leader in robotic-assisted surgery and minimally invasive care, our technologies—like the da Vinci surgical system and Ion—have transformed how care is delivered for millions of patients worldwide.

We’re a team of engineers, clinicians, and innovators united by one purpose: to make surgery smarter, safer, and more human. Every day, our work helps care teams perform with greater precision and patients recover faster, improving outcomes around the world.

The problems we solve demand creativity, rigor, and collaboration. The work is challenging, but deeply meaningful—because every improvement we make has the potential to change a life.

If you’re ready to contribute to something bigger than yourself and help transform the future of healthcare, you’ll find your purpose here.

Job Description

Responsibilities:

Lead Project implementations end to end from design to launch, with technical solution ownership and awareness

Translate business requirements into well designed Salesforce solutions that best leverage the platform

Work with wide spectrum of stakeholders, up and down with flexible working styles

Data-driven decision maker with strong tracking and reporting capabilities

Lead design sessions, designing solutions that are aligned with the business objectives

Engagement with System and Process experts to help identify solutions to business pain points

Hands-on implementation experience on Enterprise Platforms

Drive systems-related project execution in direct partnership with IT (system administrators and development scrum teams)

Measure and document business results achieved through solution implementation

Lead UAT business planning, execution, and go live

Partner with project stakeholders, IT, and System Administrator teams to prepare for Go-Live and post-go live support

Required Skills/Experience:

8+ years’ experience working within Salesforce CRM in a Business Analyst role

Strong implementation experience in Salesforce Platform

Hands-on configuration experience on Salesforce Platform

Bachelor’s degree in business, computer science or related field

Proficient in Microsoft Office Suite including Excel, Word & Power Point

Understanding of systems analysis

Excellent written and verbal communication skills

Ability to multi-task and perform effectively in a fast-paced environment

Able to work independently and consider cross-functional and downstream impacts with close attention to detail

Ability to think proactively and identify solutions to drive business needs

Strong orientation of latest AI productivity tools

Desired Skills/Experience:

Systems Analyst or Consulting experience preferred

Process workflows experience.

Business analysis experience.

Due to the nature of our business and the role, please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19. Details can vary by role.

Intuitive is an Equal Opportunity Employer.

We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.

U.S. Export Controls

Disclaimer:

In accordance with the U.S. Export Administration Regulations (15 CFR §743.13(b)), some roles at Intuitive Surgical may be subject to U.S. export controls for prospective employees who are nationals from countries currently on embargo or sanctions status.

Certain information you provide as part of the application will be used for purposes of determining whether Intuitive…