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Director, Technical Support Engineering
Job in
Sunnyvale, Santa Clara County, California, 94087, USA
Listed on 2026-08-08
Listing for:
Socket.dev
Full Time
position Listed on 2026-08-08
Job specializations:
-
IT/Tech
Technical Support
Job Description & How to Apply Below
Core Weave, backed by the Weights & Biases integration, is seeking a Manager, Technical Support Engineering to lead a team of engineers delivering best-in-class support for AI practitioners. You will drive quality, responsiveness, and technical depth while aligning with Engineering, Product, and Field teams to improve the customer experience across the AI lifecycle.
The role emphasizes coaching, hiring, and developing talent, establishing scalable processes, and translating customer feedback into
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