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IT Support Engineer
Job in
Sunnyvale, Santa Clara County, California, 94087, USA
Listed on 2026-09-12
Listing for:
Redolent Infotech Pvt. Ltd.
Full Time
position Listed on 2026-09-12
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support
Job Description & How to Apply Below
We have following urgent need with our client
TitleIT Support Engineer
LocationSunnyvale, CA
Duration6+ months
RateDOE
Job Description- At least 2 years of enterprise IT support experience
- Contributes to team effort by accomplishing related results as needed.
- Excellent customer service
- Ability to multi-task and handle pressures well
- Proficient on supporting software and hardware applications on Apple and Windows platforms such as Microsoft Outlook, O365, Microsoft Suites, Zoom, Cisco Web Ex and Jabber, Slack and Box, etc…
- Jamf JSS/Casper knowledge is a plus
- Proficient on diagnosing and solving hardware and software faults
- Proficient on supporting VPN or remote access (ex. Yubico and Cisco Any Connect VPN Client)
- Ability to support users via phone, walkups and chat
- Team player
- Additional job responsibilities assigned by manager
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