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NPI & Service Design Lead - Global Hardware Repair
Job in
Sunnyvale, Santa Clara County, California, 94087, USA
Listed on 2026-09-09
Listing for:
Amazon.com Services LLC
Full Time
position Listed on 2026-09-09
Job specializations:
-
IT/Tech
Hardware Engineer
Job Description & How to Apply Below
Amazon Devices Reverse Logistics is seeking an Engineering Program Manager to define customer facing and internal strategies for the warranty and returns services of Amazon Devices. You will own DFS design-for-serviceability decisions and the repair service cost-model, coordinating with suppliers to align tooling and service solutions.
Travel up to 20% domestically and internationally. The role focuses on developing and sustaining hardware screening operations, repair/refurbishment processes,
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