Collaboration Success Engineer

Job Overview:
Pay Range: $69.07hr - $74.07hr Requirement/Must Have: 3 6 years of experience in SharePoint, Microsoft 365, collaboration technologies, customer success, consulting, or a related field. Experience gathering business requirements and translating them into practical technology solutions. Experience supporting or participating in content migration, collaboration, or digital workplace initiatives. Strong presentation, facilitation, and stakeholder engagement skills. Demonstrated ability to work independently and manage multiple customer engagements simultaneously.

Ability to facilitate Client sessions autonomously. Ability to contribute to solution standards and best practices. Ability to share knowledge and collaborate with team members. Ability to serve as a trusted SharePoint and Smartsheet consultant. Responsibilities:
Partner directly with internal customers to help build solutions with, adopt, and maximize value from collaboration technologies, with a primary focus on SharePoint and Smartsheet. Assess business needs, recommend solutions, support the migration from Box to SharePoint, and drive successful adoption of collaboration platforms including Smartsheet and Asana. Guide internal customers through SharePoint solution design, information architecture, governance, adoption, and migration from Box to SharePoint and One Drive.

Help customers determine where content belongs, how information should be structured, how access should be managed, and how SharePoint should work with the broader Microsoft 365 ecosystem. Focus on Smartsheet solutioning and customer consulting, including business-process Client, workflow design, automation, reporting, dashboards, implementation, adoption, and optimization. Advise and support customers using other collaboration and work-management technologies, including Asana. Translate complex needs into practical, scalable solutions while maintaining a strong consulting presence.

Independently manage a portfolio of customer engagements from Client through adoption. Build trusted relationships with business stakeholders and serve as an advisor for collaboration solutions. Guide teams through Box-to-SharePoint migrations and platform adoption initiatives. Nice to Have:

Experience with Asana.

Skills:

SharePoint. Smartsheet. Microsoft 365. One Drive. Box-to-SharePoint Migration. Information Architecture. Workflow Design. Automation. Dashboards. Change Leadership. Stakeholder Engagement. Qualification And

Education:

Strong technical knowledge combined with exceptional customer engagement skills. Confidence presenting to groups and facilitating workshops. Sound business judgment and executive communication skills. Strong verbal and written communication skills. Excellent communication and presentation skills. Benefits:
Our Benefits Include:
Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities

Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc.

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