COE Manufacturing Business Systems Analyst

Primary Function of Position

The Make Center of Excellence (COE) Staff Business Systems Analyst is an integral part of the Global Operations team, accountable for architecting the future-state, digitally enabled business processes that anchor Intuitive's Manufacturing (Make) execution system and Industry 4.0 transformation. This role leads current-state assessment, future-state process design, and development of User Requirements Specifications (URS) that translate manufacturing business needs into the technical solution, partnering closely with IT and execution teams and remaining engaged as an accountable partner through implementation and Go-Live.

The ideal candidate brings deep knowledge of manufacturing process models (batch, serialized, high volume/low mix, low volume/high mix) to translate operational realities into scalable, standardized global processes, and combines strength in process definition with the influence and change management skill to align manufacturing business end users, functional stakeholders around a common future state.

• Lead current-state assessment and future-state business process design for Manufacturing (Make) digital transformation initiatives, applying knowledge of manufacturing process models (batch, serialized, high volume/low mix, low volume/high mix) to ensure designs reflect real production environments
• Author and own User Requirements Specifications (URS) that translate future-state process design into clear, testable requirements for the SAP S/4
  
  HANA and SAP ME technical solution, anchoring solution selection, configuration, and validation.
• Facilitate design and blueprinting workshops with cross-functional stakeholders — Finance, Quality, Engineering, Planning, Warehouse/Logistics, and manufacturing site operations — using a SCOR-based framework to align process decisions across dependent work streams
• Engage directly with manufacturing business end users to understand current-state processes and pain points, and translate those needs into standardized future-state designs.
• Lead global process standardization efforts, resolving conflicting site-level requirements in favor of a scalable, harmonized global design.
• Own and approve future-state process maps and URS content prior to handoff to the execution/build team, escalating scope, cost, or design trade-offs to COE Make leadership when needed.
• Drive organizational change management and stakeholder influence efforts to build alignment and adoption of new standardized processes, without formal authority over the teams involved.
• Advise IT and execution teams on enterprise and execution system configuration options against business requirements, and validate solution designs and fit-gap analyses against the approved URS.
• Monitor industry trends (Industry 4.0, AI, IoT) and manufacturing best practices to continually inform future-state design choices.
• Remain engaged as an accountable partner through implementation, Go-Live, and Hypercare, partnering with the execution team to ensure delivered solutions match the intended design, without owning hands‑on system build or configuration.
• Land the initial pilot rollout and drive global solution adoption and process harmonization on subsequent rollouts
• Align future-state designs and URS to ISA-95 and Intuitive's quality system, support test‑script and UAT traceability back to the URS, and mentor junior business systems analysts and site process owners on future-state design and URS authoring.

• Minimum 8 years of experience in business process definition, architecture, or business systems analysis within Manufacturing, Engineering, or Supply Chain, including experience with large‑scale ERP and/or MES business processes…