Global Logistics & Trade Compliance Coordinator

About Us:

Proofpoint is a global leader in human- and agent-centric cybersecurity. We protect how people, data, and AI agents connect across email, cloud, and collaboration tools. Over 80 of the Fortune 100, 10,000 large enterprises, and millions of smaller organizations trust Proofpoint to stop threats, prevent data loss, and build resilience across their people and AI workflows. Our mission is simple: safeguard the digital world and empower people to work securely and confidently.

Join us in our pursuit to defend data and protect people.

• Bold in how we dream and innovate
• Responsive to feedback, challenges and opportunities
• Accountable for results and best in class outcomes
• Visionary in future focused problem-solving
• Exceptional in execution and impact

We're looking for a proactive, customer-focused Global Logistics & Trade Compliance Coordinator to join our Global Logistics & Trade Compliance team. This role is responsible for coordinating domestic and international shipments, supporting export compliance activities, and ensuring the efficient movement of company assets worldwide. The ideal candidate is a self-starter who enjoys solving complex logistics challenges, thinks critically, and takes ownership of their work.

This individual should be comfortable managing multiple priorities, working independently with minimal supervision, and partnering with internal stakeholders, carriers, and customs brokers to resolve shipping and trade compliance issues.

Location:

This is a fully onsite position based in our Sunnyvale, CA office and requires in-office attendance five days per week.

• Coordinate domestic and international shipments using UPS, Fed Ex, DHL, and other approved carriers.
• Prepare and review commercial invoices, shipping documentation, and customs paperwork for international shipments.
• Resolve international shipping issues, customs clearance delays, and carrier exceptions by working directly with carriers, customs brokers, and internal stakeholders.
• Ensure shipments comply with applicable export regulations, company policies, and international shipping requirements.
• Determine appropriate shipment values, HTS classifications, country of origin, Incoterms, and required export documentation with guidance from the Trade Compliance Manager.
• Monitor shipments from origin through final delivery and proactively communicate status updates.
• Support import and export compliance initiatives, including maintaining shipping records and audit documentation.
• Process inventory receiving transactions within Dynamics 365 (or similar ERP) and maintain asset accuracy.
• Support day-to-day warehouse operations including coordinating delivery, receiving, inspecting, and distribution of equipment to employees and internal teams.
• Identify opportunities to improve shipping processes, automation, reporting, and customer experience.
• Develop and maintain standard operating procedures (SOPs).
• Support logistics reporting and operational metrics.

• 4–6 years of experience in logistics, international shipping, supply chain, or trade compliance.
• Demonstrated experience managing international shipments from origin through customs clearance and final delivery.
• Working knowledge of import/export documentation, including commercial invoices, country of origin, HTS classification, and Incoterms®.
• Experience using ERP systems such as Microsoft Dynamics 365, SAP, Oracle, Net Suite, or similar.
• Hands‑on experience with shipping platforms such as UPS World Ship, Fed Ex Ship Manager, DHL, or similar carrier systems.
• Strong analytical and problem‑solving skills with the ability to independently resolve logistics and shipping challenges.
• Critical thinkers who proactively identifies solutions,…