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Director, Global Crisis & Incident Management

Job in Sunnyvale, Santa Clara County, California, 94087, USA
Listing for: Proofpoint
Full Time position
Listed on 2026-03-02
Job specializations:
  • Management
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A global leader in cybersecurity is seeking a Director of Global Critical Situation Management responsible for enhancing customer success through operational excellence and effective response strategies. The ideal candidate will have over 7 years of experience in customer support or success management, with strong leadership skills and proficiency in handling critical incidents. This role focuses on driving customer satisfaction and operational improvements within a fast-paced environment, providing a significant opportunity to impact business success.
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