Senior Director, Operations

This job is with Thermo Fisher Scientific, an inclusive employer and a member of my Gwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

Standard (Mon-Fri)

Office, Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.)

As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.

The Senior Director Operations is part of the division global operations leadership team and Niche Diagnostics business unit (NDX) within our Clinical Diagnostics Division (CDD). Serving both direct and Original Equipment Manufacturer (OEM) customers, NDX provides an innovative portfolio which enables our customers to accelerate innovation and enhance productivity. With an extensive portfolio of over 3,200 innovative products, NDX specializes in Drugs of Abuse Testing, Drug Monitoring, Molecular Controls, IVD Controls, Technologies & Companion Diagnostics.

The Senior Director Operations interacts with all areas and levels of the organization, using a multi-disciplinary approach to problem solving, and works to motivate team members toward the common goal, delivering perfect quality products to our customer on-time at lowest cost and inventory. This position also operates as the Fremont site leader reporting into division VP, Operations for CDD with a dotted line reporting to NDX’s VP/GM.

It will lead Operations teams across 3 value streams (toxicology, controls and specialty) as well as facilities and manufacturing services.

• Direct the business unit’s product line operations (collaborating with the Director, Supply Chain) to achieve on time delivery, demand-based capacity throughput, safety, quality, cost and continuous improvement through lean leadership
• Review and approve the implementation of operations, quality controls, facilities, and organizational objectives that support the annual operation plan
• Ensure production goals are achieved, and production and laboratory standards are in compliance with all GMP, ISO, FDA, OSHA and other company manufacturing and safety guidelines. Ensures quality systems are effectively maintained to achieve strong levels of GMP/ISO/FDA/OSHA compliance
• Responsible for meeting financial targets, key measurements and benchmarks including productivity, operating income, revenue, margins, inventory, and growth
• Develop specific short-term and long-term goals and plans with supporting budget requests and financial estimates
• Balance supply and demand to achieve the optimal balance between worldwide inventory levels, plant operating efficiency and effectiveness, and on time delivery for the products served by the Niche Diagnostics Center of Excellence
• Develop and leverage close relationships with the regional commercial leadership to ensure tight alignment with evolving customer requirements, including available to promise, delivery and value-added services, documentation requirements, etc.
• Provide visionary leadership to accomplish continuous improvement in quality, manufacturing cycle time and total cost by utilizing the PPI Business System.
• Develop and lead high-performing teams to ensure operating effectiveness; leverage team capabilities that drive ownership and accountability and work to break down barriers that impede business success
• Collaborate with senior leaders of major customers and internal stakeholders to provide outstanding service in line with their expectations
• Lead with composure and a focus to detail, results orientation and profitability mindset along…