Principal, Technical Program Manager

Walmart US Tech is seeking a highly skilled and experienced Principal Technical Program Manager to join our team. In this role, you will be responsible for coordinating and managing the development of large-scale, cross-functional projects in a multi-disciplinary environment. If you thrive on solving complex technical problems and enjoy working in a fast-paced environment with passionate software developers, then this could be the perfect opportunity for you.

As our business continues to expand into new opportunities and evolve with innovations in customer experience and retail services, we have an exciting opportunity to build software that scales our operations, leads the industry through innovation, and delights millions of customers worldwide. We leverage cutting-edge technologies such as big data, machine learning, AI, real-time analytics, and high-volume, low-latency, high-availability services to achieve these goals

About Team:
Our team works closely with our US stores and eCommerce business to better serve customers by empowering team members, stores, and merchants with technological innovation. From groceries and entertainment to sporting goods and crafts, Walmart U.S. offers an extensive selection that our customers value, whether they shop online at , through one of our mobile apps, or in-store. Focus areas include customers, stores and employees, in-store service, merchant tools, merchant data science, and search and personalization.


* Immigration Sponsorship support is NOT available for this role*

• Define and manage large-scale technical programs with multiple dependencies, ensuring alignment of goals, timelines, and resources.
• Lead cross-functional teams to deliver end-to-end technology solutions, resolving ambiguities and driving clarity in program execution.
• Oversee system design discussions, ensuring scalability, high availability, and performance across software and infrastructure components.
• Identify risks, develop mitigation plans, and manage issues to maintain program momentum and achieve objectives.
• Establish and improve scalable workflows, prioritization frameworks, and operational excellence practices.
• Communicate progress and risks effectively to stakeholders, fostering alignment and informed decision-making.
• Mentor team members on best practices in program and technical management.

• Extensive experience in program and project management, including risk mitigation and stakeholder engagement across complex, cross‑functional initiatives.
• Strong technical expertise in system architecture, software development, and infrastructure design, with the ability to translate requirements into scalable solutions.
• Proven ability to define and execute program plans, manage dependencies, and drive continuous improvement processes.
• Skilled in communication and alignment, capable of delivering clear, data‑driven updates to stakeholders.
• Demonstrated analytical problem‑solving skills with a focus on data‑driven decision making and impact analysis.
• Experience mentoring teams and fostering high‑performance environment to achieve strategic objectives.
• Experience leveraging GenAI and advanced analytics to improve planning, automate workflows, accelerate decision‑making, and enhance program visibility at scale.

The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.

Imagine working in an environment where…