Quality Manager

ABOUT THE COMPANY:

Sierra Circuits is a Silicon Valley-based leader in printed circuit board manufacturing and assembly, specializing in high-quality, quick-turn and complex prototypes. With over 35 years of experience, Sierra provides a seamless, end-to-end PCB solution—from design and fabrication to assembly and testing—all under one roof at its state-of-the-art facilities in Sunnyvale, California. Sierra Circuits is committed to supporting engineers and designers through extensive educational resources.

The company offers free online tools such as the Stackup Designer, Impedance Calculator, Material Selector, and BOM and DFM Checkers, along with technical blogs, webinars, design guides, and its Sierra Connect community forum. Sierra Circuit serves all industries including aerospace, defense, medical, automotive, and telecommunications, building PCBs to the highest industry standards, and keeping innovation at the forefront of everything we do.

The "Quality Manager" is responsible for overseeing all aspects of quality control within a printed circuit board (PCB) manufacturing facility, ensuring that all production processes adhere to strict quality standards, implementing continuous improvement initiatives, and maintaining compliance with industry regulations, by leading a team of quality inspectors and engineers while collaborating closely with other departments to deliver high-quality PCBs consistently.

• Quality Management System (QMS) Oversight:Develop, implement, and maintain a robust QMS system aligned with industry standards, including documentation, procedures, and quality metrics to monitor and improve PCB production processes.
• Quality Control Inspections:Lead a team of quality inspectors to conduct thorough inspections at various stages of PCB manufacturing, including raw materials, in-process checks, and final product testing, identifying and addressing quality issues promptly.
• Process Improvement:Analyze quality data to identify trends and areas for improvement, implement corrective actions, and drive continuous improvement initiatives to optimize production processes and minimize defects.
• Compliance Assurance:Adhere to all relevant industry standards and regulatory requirements related to PCB manufacturing, including environmental regulations and customer specifications.
• Root Cause Analysis:Conduct root cause analysis for quality issues, identify corrective actions, and implement preventative measures to prevent future occurrences.
• Customer service tickets:Manage / resolve customer service tickets (post shipment issues) in timely manner and work with cross functional teams to perform root cause analysis and put preventive actions in place to avoid future reoccurrences of issues. put strict controls in place to avoid quality escapes by quality control department.
• Customer Audits / Surveys:Handle customer audits and visits and make sure audit findings are closed in timely manner with proper root cause and prevention in place
• Recertifications
  :
  Schedule / handle recertifications such as ISO, AS9100.
• Training and Development:Train and develop the quality team on new quality procedures, testing methodologies, and industry best practices. Responsible training and making sure QC associates are certified to IPC
  600 standards.
• Collaboration with Cross-Functional Teams:Work closely with engineering, production, and customer service teams to address quality concerns, identify design for manufacturability (DFM) issues, and ensure smooth production flow.
• Reporting and Analysis:Generate comprehensive quality reports, analyze key performance indicators (KPIs), and present findings to management to inform strategic decision-making.