Account Manager, Engaged - Sunnyvale

Core Weave is The Essential Cloud for AI™. Built for pioneers by pioneers, Core Weave delivers a platform of technology, tools, and teams that enables innovators to build and scale AI with confidence. Trusted by leading AI labs, startups, and global enterprises, Core Weave combines superior infrastructure performance with deep technical expertise to accelerate breakthroughs and turn compute into capability. Founded in 2017, Core Weave became a publicly traded company (Nasdaq: CRWV) in March 2025.

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Core Weave’s Engaged Accounts team manages and grows a book of active, billing customers across infrastructure and software. The team is built to deepen existing customer relationships, protect revenue, and expand consumption through a portfolio model supported by technical and cross-functional specialists.

The Account Manager owns a portfolio of 15–30 active customer accounts spanning Core Weave infrastructure and Weights & Biases software. This role is responsible for the day-to-day health, retention, renewal, and expansion of those accounts.

This is a customer-facing role for someone who can manage a book of business while driving commercial execution across infrastructure and software motions. The right candidate will build durable, multi-threaded relationships, manage renewals and expansions, and coordinate internal resources to keep customers successful and growing.

In this role, you will:

• Own and grow a portfolio of 15–30 billing customers across Core Weave infrastructure and Weights & Biases software.
• Drive expansion, and retention across your book, protecting and growing recurring revenue.
• Identify, shape, negotiate, and close expansion opportunities within existing accounts.
• Build and maintain multi-threaded relationships across technical and business stakeholders within each customer.
• Monitor account health, usage, and consumption trends, and drive adoption to reduce churn risk.
• Orchestrate Core Weave resources — Solutions Architects, Technical Solutions Managers, support, and product specialists — to resolve issues and unlock growth across your portfolio.
• Lead commercial conversations and negotiations for renewals and expansions across infrastructure and software.
• Forecast and report on portfolio revenue, renewals, and expansion pipeline against your targets.
• Partner cross-functionally with Technical, Business Development, Professional Services, and Partners to deliver customer outcomes.

• 6+ years of sales, account management, or customer-facing commercial experience in cloud, infrastructure, SaaS, AI platform, or related technology markets.
• Experience managing a book or portfolio of multiple active customer accounts simultaneously.
• Demonstrated track record of driving retention, renewals, and expansion revenue.
• Experience negotiating and closing commercial deals, including renewals and upsell/expansion.
• Comfortable working across both infrastructure and SaaS/software motions.
• Experience consistently meeting or exceeding revenue and retention goals.
• Bachelor’s degree or equivalent practical experience.

• Experience with cloud platforms, hyperscalers, AI infrastructure, or adjacent software platforms.
• Experience managing both infrastructure and SaaS customers within the same book of business.
• Familiarity with consumption- or usage-based revenue models.
• Familiarity with large-scale compute, bare metal, inference, or AI platform offerings.

You may be a strong fit if:

• You naturally look around corners to find new ways to engage and support customers.
• You are energized by using technology to solve meaningful business problems with customer impact.
• You can balance commercial rigor with strong relationship management across a high-volume book.
• You are comfortable operating with ownership, ambiguity, and a high bar for customer outcomes.

The base salary range for this role is $165,000 to $205,000. The starting salary will be determined based on job-related knowledge, skills, experience, and market location. We strive for both market alignment and internal equity when determining compensation. In addition to base salary, our total…