GSOC Intelligence & Operations Analyst Job Sunnyvale area,California USA,Security

Securitas Security Services USA, Inc. is the global leader in protective services, delivering specialized guarding, advanced technology solutions, and comprehensive risk management to clients across a wide range of industries. Our mission is simple yet powerful: to help make your world a safer place. Backed by a legacy of trust, innovation, and global expertise, we provide tailored security solutions that combine cutting‑edge technology with outstanding service.

Global

Security Operations Center (GSOC) Intelligence & Operations Analyst

The GSOC Intelligence & Operations Analyst plays a critical role in maintaining the safety and security of the Clients’ global personnel, facilities, and assets by monitoring, analyzing, and responding to real‑time security events. Operating in a 24/7 environment, the GSOC Operator uses advanced security systems, global intelligence feeds, and internal protocols to detect threats, manage incidents, and support crisis response. This role requires a detail‑oriented professional with strong situational awareness, communication skills, and the ability to make rapid, informed decisions under pressure.

The GSOC Operator works collaboratively within a high‑performing team to uphold security standards and ensure business continuity across global operations. This position is located at a client site in Sunnyvale, CA.

Compensation and Benefits

Hourly rate: $38.00‑$40.00 per hour, in addition to a full benefits package that includes:

Medical, dental, vision, and life insurance
5 PTO days, 5 sick days & 401K

Shift Days/

Hours:

Saturday‑Monday 2:00 pm‑10:00 pm + Wednesday 10:00 pm‑6:00 am

Essential Functions

Monitor global security systems including access control, CCTV, intrusion detection, and other physical security technologies to detect and respond to potential threats in real time.

Analyze security alerts and incidents, determine level of risk, and initiate appropriate responses or escalations according to Standard Operating Procedures (SOPs).

Provide 24/7 situational awareness by tracking global events (e.g., natural disasters, geopolitical unrest, protests) and assessing potential impacts to company assets, offices, and personnel.

Issue timely and accurate employee advisories related to emerging threats, significant global events, or operational disruptions, ensuring that affected personnel receive actionable information.

Dispatch and coordinate with on‑site security personnel to respond to incidents, alarms, or emergency situations as needed.

Communicate clearly and effectively with internal stakeholders, including security teams, facilities staff, and business leaders, during incidents or disruptions.

Document all incidents and activities through detailed, timely, and accurate reporting in GSOC logs and incident management systems.

Respond to employee inquiries and service requests related to security, access control, and workplace safety in a courteous and efficient manner.

Execute emergency response protocols, including coordination with first responders, fire departments, or law enforcement as required.

Support crisis management and business continuity operations, including real‑time information sharing and situational reporting during critical events.

Maintain operational readiness of the GSOC by ensuring systems are functional, workspace is organized, and shift handovers are detailed and accurate.

Conduct regular system audits and tests of security hardware and software, logging malfunctions or service needs for follow‑up.

Participate in regular drills and training sessions to stay current on procedures, system updates, and evolving threats.

Qualifications

Ability to monitor intelligence platforms and data sources to identify risks and threats impacting Linked In personnel or physical assets.
3+ years of experience in a GSOC, intelligence analysis, security operations, or related security environment.
Proficient in Microsoft Office Suite and security systems (e.g., Lenel, Milestone, Dataminr, Ontic, Onsolve).
Strong written and verbal communication skills, including the ability to rapidly synthesize and report complex information.
High attention to detail, critical thinking, and…