GSOC Intelligence & Operations Analyst

Securitas Security Services USA, Inc. is the global leader in protective services, delivering specialized guarding, advanced technology solutions, and comprehensive risk management to clients across a wide range of industries. Our mission is simple yet powerful: to help make your world a safer place. Backed by a legacy of trust, innovation, and global expertise, we provide tailored security solutions that combine cutting‑edge technology with outstanding service.

The Global Security Operations Center (GSOC) Intelligence & Operations Analyst plays a critical role in maintaining the safety and security of the Clients’ global personnel, facilities, and assets by monitoring, analyzing, and responding to real‑time security events. Operating in a 24/7 environment, the GSOC Operator uses advanced security systems, global intelligence feeds, and internal protocols to detect threats, manage incidents, and support crisis response.

This role requires a detail‑oriented professional with strong situational awareness, communication skills, and the ability to make rapid, informed decisions under pressure. The GSOC Operator works collaboratively within a high‑performing team to uphold security standards and ensure business continuity across global operations. This position is located at a client site in Sunnyvale, CA.

Depending on experience, Securitas will offer an hourly rate of $38.00-$40.00 per hour, in addition to a full benefits package that includes:

• Medical, dental, vision, and life insurance
• 5 PTO days, 5 sick days & 401K

Shift Days/

Hours:

Saturday‑Monday 2:00pm‑10:00pm + Wednesday 10:00pm‑6:00am

• Monitor global security systems including access control, CCTV, intrusion detection, and other physical security technologies to detect and respond to potential threats in real time.
• Analyze security alerts and incidents, determine level of risk, and initiate appropriate responses or escalations according to Standard Operating Procedures (SOPs).
• Provide 24/7 situational awareness by tracking global events (e.g., natural disasters, geopolitical unrest, protests) and assessing potential impacts to company assets, offices, and personnel.
• Issue timely and accurate employee advisories related to emerging threats, significant global events, or operational disruptions, ensuring that affected personnel receive actionable information.
• Dispatch and coordinate with on‑site security personnel to respond to incidents, alarms, or emergency situations as needed.
• Communicate clearly and effectively with internal stakeholders, including security teams, facilities staff, and business leaders, during incidents or disruptions.
• Document all incidents and activities through detailed, timely, and accurate reporting in GSOC logs and incident management systems.
• Respond to employee inquiries and service requests related to security, access control, and workplace safety in a courteous and efficient manner.
• Execute emergency response protocols, including coordination with first responders, fire departments, or law enforcement as required.
• Support crisis management and business continuity operations, including real‑time information sharing and situational reporting during critical events.
• Maintain operational readiness of the GSOC by ensuring systems are functional, workspace is organized, and shift handovers are detailed and accurate.
• Conduct regular system audits and tests of security hardware and software, logging malfunctions or service needs for follow-up.
• Participate in regular drills and training sessions to stay current on procedures, systems updates, and evolving threats.

• Ability to monitor intelligence platforms and data sources to identify risks and threats impacting Linked In personnel or physical assets.
• 3+ years of experience in a GSOC, intelligence analysis, security operations, or related security environment.
• Proficient in Microsoft Office Suite and security systems (e.g., Lenel, Milestone, Dataminr, Ontic, Onsolve).
• Strong written and verbal communication skills, including the ability to rapidly synthesize and report complex information.
• High attention to detail, critical…