Trades ​/ Skilled Labor Technician, Building Maintenance

• Location:
  
  233
  
  E. Weddell Drive, Sunnyvale, CA 94089, United States
• Employee Type:
  Full Time, Non-Exempt
• Required Degree:
  High School Diploma or GED

The position is responsible for providing quality carpet and upholstery cleaning, hard floor restoration, and water extraction services to commercial clients. This is a night shift, working from approximately 5:00 PM to 1:00 AM, and may include weekends.

• Communicate consistently with clients, technicians, and management.
• Follow work-order instructions and complete all related paperwork, including before- and after-pictures and time-and-note capture.
• Ensure scheduled jobs complete within budgeted hours or sooner.
• Take proactive and creative approaches to resolve challenges.
• Perform cleaning and restoration methods for carpet, furniture, wall panels, upholstery, fabric, leather, and hard surfaces such as ceramic, porcelain, and stone.
• Execute water-damage restoration procedures.
• Maintain a safe work area, using caution signs and barriers.
• Drive company vehicles to client locations.
• Keep cleaning equipment and vehicles in good condition.
• Report to work on time in the required uniform.
• Pursue IICRC certifications in commercial carpet, upholstery, water restoration, and ceramic tile.
• Follow all company rules, policies, and regulations.
• Maintain alertness and safety while performing job functions.
• Communicate issues, concerns, and questions to supervisors.
• Meet physical demands, including standing, walking, lifting up to 50 pounds, and performing other tasks as required.

• Effectively accomplish assigned work orders and coordinate resources.
• Respond promptly to team needs.
• Communicate consistently and align efforts within the team.
• Obtain IICRC certifications in carpet, upholstery, water restoration, and hard floors.
• Adhere to all policies and procedures.

• High School Diploma or GED.
• Desired: IICRC certifications (not mandatory).

• At least 1 year of experience or training (desired but not mandatory).
• Demonstrated ability to work as a team.
• Demonstrated ability to learn and utilize new skills.
• Proficient in Microsoft Office suite; photo-taking skills a plus.
• Professional personal presentation.
• High level of interpersonal skills for sensitive and confidential situations.
• Valid driver’s license.
• Ability to handle changing priorities and meet objectives.
• Strong verbal and written communication skills with all company levels and clients.
• Poise, tact, and diplomacy.
• Willingness to work nights, weekends, and adjust schedule as needed.