Sr. Engineering Manager - Product Engineering

Sr. Engineering Manager – Product Engineering About your role:

Fiserv is a global leader in financial services technology, and our Product Engineering teams are at the forefront of building customer‑facing, revenue‑generating products that power critical financial experiences worldwide. As a Sr. Engineering Manager, you will lead teams that own product features end‑to‑end—from concept and design through development, launch, and ongoing evolution. You will play a pivotal role in partnering with Product Management, UX, Architecture, and Platform teams to deliver scalable solutions that balance customer value, speed, and technical excellence.

• People Leadership:
  Provide leadership and management for one or more Product Engineering teams, building a strong culture of ownership, accountability, and continuous improvement.
• Product Partnership:
  Partner deeply with Product Managers and UX designers to co‑own product roadmaps, ensure technical feasibility, and deliver customer‑centric solutions.
• Cross‑Functional Execution:
  Drive collaboration across Product, Design, Architecture, Platform, Data, Security, and Operations to execute complex product initiatives.
• End‑to‑End Delivery:
  Lead teams responsible for feature development, experimentation, releases, operational support, and incremental improvements.
• Customer Focus:
  Ensure engineering teams understand customer needs, business outcomes, and success metrics beyond just technical requirements.
• AI‑Powered Engineering:
  Promote the effective use of AI software engineering and productivity tools (e.g., AI coding assistants, automated test/code review, and incident analysis tools) to improve developer efficiency and code quality.
• Technical Guidance:
  Guide architectural and design decisions that support product scalability, performance, security, and long‑term maintainability.
• Technical Health:
  Balance short‑term product delivery with long‑term technical health, addressing technical debt while maintaining delivery momentum.
• Agile Excellence:
  Establish Agile best practices that support product discovery, iterative delivery, backlog prioritization, and predictable execution.
• Dependency Management:
  Proactively manage dependencies across multiple product teams, shared services, and platform components.
• Mentorship:
  Mentor engineers and emerging leaders, developing strong product‑thinking engineers and future technical leaders.
• Responsibilities listed are not intended to be all‑inclusive and may be modified as necessary.

• Core Engineering: 10+ years of experience in software development or related engineering roles.
• Leadership: 4+ years of experience as an engineering manager, specifically leading Product Engineering teams.
• Product‑Led
  
  Experience:
  
  Proven experience working in product‑led development environments, partnering closely with Product Management and UX.
• Technical Proficiency: 8+ years of hands‑on experience in Java or similar programming languages.
• Data & Systems: 5+ years of experience building and operating customer‑facing applications backed by SQL/No‑SQL databases.
• Cloud Infrastructure: 4+ years of experience with cloud platforms such as GCP in a product delivery context.
• Dev Ops Maturity: 3+ years of experience with CI/CD pipelines, Dev Ops practices, and production support for live products.
• Agile Governance: 4+ years of strong experience in Agile/Scrum environments with shared accountability for product outcomes.
• AI & Productivity:
  Experience using and championing AI‑based software engineering and productivity tools (e.g., AI coding assistants, automated testing, or operational intelligence tools) to accelerate delivery.
• Stakeholder Influence:
  Excellent communication and stakeholder influence skills across technical and non‑technical partners.
• Enterprise Environment:
  Experience working in large‑scale enterprise or multi‑product environments (Fiserv systems experience preferred).

• Fintech Domain:
  Experience in financial services, payments, or fintech product development.
• Strategic Scale:
  Experience leading multiple product teams or platform‑enabled product initiatives.
• Data‑Driven Product…