Senior Software Engineer - GenAI

ABOUT THE ROLE

We’re a cybersecurity company building a next‑generation generative AI platform used across multiple product surfaces – from analyst workflows to internal operations tools. We’re looking for a Senior Frontend Engineer with a strong frontend focus to design, build, and scale intuitive, high‑performance experiences for data‑heavy, real‑time use cases.

You’ll work across the stack (with emphasis on the web frontend) to turn advanced AI capabilities – reasoning, retrieval, and automation – into trustworthy, efficient user experiences. You’ll collaborate closely with design, product, and AI/ML teams to ship features that improve investigation speed, streamline operations, and elevate customer outcomes.

• Own end‑to‑end delivery of user‑facing features across investigative, assistive, and summarization surfaces – from proof‑of‑concept to launch and iteration.
• Design interactive dashboards, timelines, and graph/entity views that handle high‑volume, streaming data with intuitive drill‑downs and filtering.
• Build resilient real‑time UX (e.g., Web Socket/SSE) and a scalable state architecture for conversations, incidents, and tickets, with reliable cross‑view synchronization.
• Define clear API/data contracts, contribute to backend endpoints as needed, and integrate enterprise systems (ticketing, knowledge bases, telemetry/observability, workflow tools).
• Implement trustworthy AI UX: streaming responses with citations, guardrails/redaction, and human‑in‑the‑loop review; capture feedback to improve prompts and behaviors.
• Instrument and improve outcomes – latency, error rates, summary accuracy, and user satisfaction – to reduce time‑to‑response and time‑to‑resolution.

• Work closely with backend, AI, product and design teams to translate complex requirements into elegant UIs
• Mentor engineers, lead design reviews, and evolve coding standards and best practices
• Communicate tradeoffs and architecture decisions clearly to technical and non‑technical stakeholders

• 5+ years of professional frontend development experience (full‑stack a plus)
• Track record of shipping complex, data‑intensive web applications at scale
• Experience operating in high‑availability, security‑sensitive or support‑critical environments
• Demonstrated ownership from architecture through delivery

Core Skills (Must Have)

• Expert proficiency with modern JavaScript/Type Script and a component‑based web framework (e.g., React)
• Experience with server‑rendered web apps and routing
• Strong grasp of state management patterns (e.g., state containers, signals, or equivalent)
• Proficiency with async data fetching and caching for server state (e.g., query/fetch layers)
• Advanced CSS skills (responsive layouts, design systems, accessibility)
• Experience with real‑time transports (e.g., Web Socket, Server‑Sent Events) and streaming UX
• Git‑based workflows and CI/CD; feature flagging and progressive delivery
• Comfort with charting/graph visualization libraries and building interactive, drill‑down dashboards
• Understanding of UX for dense, high‑stakes, data‑heavy applications
• Experience working within and evolving component libraries/design systems

Communication & Soft Skills (Very Important!)

• Excellent written and verbal communication
• Strong problem‑solving skills and attention to detail
• Self‑directed, collaborative, and comfortable with ambiguity in fast‑moving contexts
• Experience working with distributed teams

Backend & Platform (Nice to Have for Full‑Stack)

• Experience designing APIs (REST/Websocket) and integrating with event streams
• Comfort with at least one server runtime/language (e.g. Python, Golang) and data storage paradigm (e.g Postgres, Neo4j)
• Understanding of authentication/authorization patterns and session management

• Built user experiences for generative AI features (assistive workflows, agent‑style tool use, or similar)
• Understanding of LLM streaming patterns, tool orchestration, and structured outputs (citations, functions)
• Familiarity with retrieval‑augmented generation, prompt strategies, evaluation, and…