Software Engineer, Cloud Engineer - Software, DevOps

Position: Staff, Software Engineer
Position Summary...

The Staff, Software Engineer plays a critical role in delivering scalable platform capabilities and driving the full software development lifecycle, including design, coding, testing, deployment, and maintenance. This position leads technical execution aligned with strategic roadmaps, applies cloud-native architecture principles, and integrates AI/ML components to enhance automation and product innovation. The role involves mentoring engineers, influencing architectural decisions, and collaborating across teams to translate complex requirements into actionable solutions.

A commitment to engineering excellence, continuous improvement, and effective stakeholder engagement is essential to support business objectives and technical growth.

About the team:

The Customer Care technology team develops and maintains advanced platforms supporting millions of customer interactions monthly. They manage a proprietary CRM system and intelligent workflows to enhance operational efficiency and resolution speed. By integrating Generative AI, the team improves agent productivity and delivers context-aware experiences. Members contribute to scalable, business-critical systems using cloud-native architecture and software design principles. This collaborative environment emphasizes technical excellence, continuous improvement, and innovation in AI-driven capabilities to effectively address evolving business needs.

What you'll do...

Provide technical leadership and drive adoption of best-in-class engineering practices while staying current with industry trends.

Lead architectural design and build scalable, resilient solutions for evolving business needs.

Act as a Subject Matter Expert, mentoring engineers and fostering technical excellence.

Own and deliver medium- to large-scale projects by translating requirements into high-quality, well-tested code.

Collaborate with cross-functional teams to ensure timely delivery and clear communication of risks and status.

Troubleshoot and resolve production issues through root cause analysis and preventive actions.

Partner with stakeholders to guide technical decisions, feasibility, planning, and execution.

What you'll bring:

8+ years of hands-on Java development experience with strong coding and design skills.

Exposure to Generative AI (GenAI) and agentic systems.

Expertise in building RESTful APIs using Java/J2EE, Spring Boot, and related frameworks.

Experience with unit testing (JUnit, Mockito) ensuring high code quality and coverage.

Familiarity with Docker, Jenkins, and CI/CD pipelines for reliable deployments.

Strong knowledge of relational and No

SQL databases and performance optimization.

Experience building scalable microservices and distributed systems.

Proficiency in Kubernetes, Splunk, Kafka, Git, and Maven.

Strong debugging, problem-solving, and production support skills.

Experience with cloud platforms (Azure or GCP). About Walmart Global Tech

Imagine working in an environment where one line of code can make life easier for hundreds of millions of people. That's what we do at Walmart Global Tech. We're a team of software engineers, data scientists, cybersecurity expert's and service professionals within the world's leading retailer who make an epic impact and are at the forefront of the next retail disruption.

People are why we innovate, and people power our innovations. We are people-led and tech-empowered. We train our team in the skillsets of the future and bring in experts like you to help us grow. We have roles for those chasing their first opportunity as well as those looking for the opportunity that will define their career. Here, you can kickstart a great career in tech, gain new skills and experience for virtually every industry, or leverage your expertise to innovate at scale, impact millions and reimagine the future of retail.

Walmart's culture is a competitive advantage, and it's fostered by being together. Working together in person allows us to collaborate, align quickly and innovate with greater speed. We use our campuses to create purposeful connection rooted in deepening understanding and investing in the development of our associates.

Our hubs:
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