Group Director, Software Engineering – Promise & Trip Management

Responsibilities

• Provide strategic and operational leadership for large-scale engineering organizations responsible for Walmart’s Dynamic Promise and Trip Management platforms.
• Define the long-term technology vision, drive organizational execution, and lead the development of highly scalable platforms that power delivery planning and execution across Walmart’s Last Mile ecosystem.
• Lead multiple engineering organizations responsible for real-time planning, orchestration, routing, execution, and optimization platforms operating at enterprise scale.
• Define and execute multi-year technology and platform strategies aligned to Walmart’s Last Mile Delivery business priorities and growth objectives.
• Drive engineering excellence across architecture, platform reliability, observability, resiliency, operational maturity, security, and software quality.
• Build and scale highly available distributed systems supporting delivery promise computation, trip planning, dispatching, routing optimization, and execution workflows.
• Partner closely with Product, Operations, Supply Chain, Marketplace, Data Science, Finance, and executive leadership to improve delivery speed, operational efficiency, customer experience, and cost optimization.
• Lead platform modernization and transformation initiatives focused on scalability, latency reduction, developer productivity, operational efficiency, and engineering velocity.
• Drive AI-driven optimization, intelligent automation, and data-informed decision-making across logistics and execution platforms.
• Establish strong operational rigor across production systems, including incident management, telemetry, distributed tracing, capacity planning, and performance engineering.
• Influence enterprise-wide technology strategy and help shape the future of Walmart’s logistics and fulfillment capabilities.
• Build, mentor, and develop senior engineering leaders and high-performing organizations while fostering a culture of accountability, innovation, inclusion, and customer obsession.
• Lead organizational scaling, succession planning, talent development, and cross-functional alignment across engineering and business organizations.

• 15+ years of software engineering experience with significant experience leading large-scale engineering organizations and senior engineering leaders.
• Proven track record building and operating highly scalable distributed systems and real-time operational platforms at enterprise scale.
• Strong technical expertise across cloud-native architectures, distributed systems, APIs, real-time processing, optimization platforms, and high-throughput systems.
• Experience leading mission-critical platforms with strong operational excellence, resiliency, availability, and performance requirements.
• Demonstrated success driving platform modernization, organizational transformation, and engineering operational maturity initiatives.
• Strong executive communication and stakeholder management skills with the ability to influence cross-functional and senior leadership teams.
• Experience leading organizations through rapid growth, scaling challenges, and complex technology transformations.
• Strong people leadership skills with experience managing managers, senior engineering leaders, and large engineering organizations.
• Ability to operate effectively in highly complex, fast-paced, and ambiguous environments.