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Senior GenAI Architect Production-Scale Customer Agents
Job in
Sunnyvale, Santa Clara County, California, 94087, USA
Listed on 2026-07-21
Listing for:
Uber
Full Time
position Listed on 2026-07-21
Job specializations:
-
Software Development
AI Engineer (Applied/Software)
Job Description & How to Apply Below
Uber's Customer Obsession team seeks a Senior Staff Engineer to architect, product ionize, and scale an autonomous support agent spanning mobile, web, and voice channels. You will push GenAI capabilities, with strong focus on reliability, safety, and cost efficiency.
Ideal candidates have 10+ years building production ML/AI systems, deep expertise in LLM-driven architectures, and a track record of shipping customer-facing intelligent experiences at scale.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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