USA) Distinguished, Software Engineer-AI​/ML Engineer - Agentic Systems & Site Reliability Engi

Position Summary...

As a Distinguished AI/ML Engineer within Walmart Global Tech's Site Reliability Engineering organization, you will lead the technical development of next-generation agentic AI systems and intelligent automation solutions that ensure mission-critical reliability, scalability, and operational excellence across Walmart's entire technology ecosystem. You will architect and implement cutting‑edge machine learning platforms and autonomous agents that revolutionize how we monitor, predict, and automatically resolve issues across all of Walmart's systems, supporting millions of Associates and customers globally.

Walmart Global Tech's Site Reliability Engineering organization is built with hybrid systems and software engineers who take technical ownership for reliability, scalability, automation, and mission-critical issues related to uptime, availability and fast rate of improvement of Walmart's e‑commerce, stores, and omni‑channel platform. As a technical expert in this domain, you'll drive the transformation of traditional SRE practices into AI‑powered, self‑healing, and autonomous systems built on modern tech stacks with intelligent capacity management and predictive performance optimization.

You'll be responsible for designing and building Tier 0 high‑availability, resilient agentic platforms that serve as the backbone for reliability engineering across all of Walmart's systems, stores and facilities across US and international markets while defining and implementing unified, intelligent, operationally robust technical solutions and tools for all Walmart Technology organizations across all channels and geographies.

The Site Reliability Engineering organization at Walmart Global Tech is responsible for ensuring the reliability, availability, and performance of all systems that power the world's largest retailer. As a Fortune #1 company, our work impacts hundreds of millions of customers and associates globally through every transaction, every search, and every interaction across Walmart's digital and physical ecosystem.

We are the guardians of system reliability for Walmart's e‑commerce platform, supply chain systems, in‑store technology, financial services, and all critical business operations. Our SRE organization is at the forefront of applying cutting‑edge AI/ML technologies to traditional reliability engineering challenges, building autonomous systems that can predict, prevent, and resolve issues before they impact customers or business operations.

The SRE team is one of the core engineering organizations within Walmart Global Tech, working closely with all product and engineering teams across the enterprise to ensure that every system meets the highest standards of reliability, scalability, and performance. We're invested in building a robust, intelligent, and highly automated infrastructure that supports Walmart's mission to help people live better through technology innovation and operational excellence.

• Architect and develop advanced agentic AI systems that can autonomously handle complex reliability engineering workflows, predictive failure analysis, and self‑optimization across all Walmart technology systems.

• Design and implement multi‑agent orchestration platforms that coordinate between different AI agents for automated incident response, capacity planning, and performance optimization across e‑commerce, supply chain, and in‑store systems.

• Build intelligent observability and monitoring systems using ML‑driven anomaly detection, predictive analytics, and autonomous incident resolution capabilities that span all of Walmart's technology ecosystem.

• Develop self‑healing infrastructure platforms that leverage AI to predict, prevent, and automatically resolve system issues before they impact customers, associates, or business operations across any Walmart system.

• Design, write and build advanced tools to improve reliability, latency, availability, and scalability of all Walmart Tech systems including:
  1) Engineer reliability and availability starting with…