Service Software QA Engineer

• Ways of Working:
  Set Schedule - This job will be onsite weekly, the percentage of onsite work will be defined by the leader.
• Employee Type:
  Employee
• Min. Salary Region 1: 122400 USD
• Global Job Level (HCM):
  Professional 2 (7)
• Min. Salary Region 2: 104000 USD

It started with a simple idea: what if surgery could be less invasive and recovery less painful? Nearly 30 years later, that question still fuels everything we do at Intuitive
. As a global leader in robotic-assisted surgery and minimally invasive care
, our technologies—like the da Vinci surgical system and Ion
—have transformed how care is delivered for millions of patients worldwide.

We’re a team of engineers, clinicians, and innovators united by one purpose: to make surgery smarter, safer, and more human. Every day, our work helps care teams perform with greater precision and patients recover faster, improving outcomes around the world.

The problems we solve demand creativity, rigor, and collaboration. The work is challenging, but deeply meaningful—because every improvement we make has the potential to change a life.

If you’re ready to contribute to something bigger than yourself and help transform the future of healthcare
, you’ll find your purpose here.

Primary Function of Position

This position will be responsible for testing service features in the da Vinci Surgical System
software and will play a technical role during the development of new Field Service software. This
position will be required to write and execute test protocols for functional SW testing using da
Vinci hardware. The successful candidate must have relevant technical experience and be detail
oriented.

Essential Job Duties

• Protocol Development and Execution
  • Support the development of design requirements; participate in the
    creation/review of formal design documentation
  • Design, develop, and execute test protocols for verification and validation of field
    service software
  • Complete documentation for test protocols,
    results, and reports
• Software Testing and Development
  • Run software evaluation labs to assess software
    features and diagnostic tools during the
    development phase
  • Keep detailed notes of testing activity to document user experience and feature
    performance
  • Provide feedback to development teams to guide feature design
  • Log issues found within the issue tracking system; work with software and cross
    - functional teams to debug
  • Learn the elements of the SW build process to effectively execute, monitor, and
    troubleshoot builds as necessary
  • Ability to work with complex hardware systems and understand the
    communication between hardware and software

Required Skills and Experience

• Experience testing embedded software at unit, integration or system level is required
• Strong Engineering/SQA/Software Test background
• Interested in working in a fast-paced environment providing solutions throughout the
  entire product lifecycle
• Hands‑on engineering experience with a proven ability to work well in a team
  environment
• Ability to communicate effectively (written and oral)
• A real excitement to learn and get to the bottom of tough technical problems
• Experience writing and understanding technical specifications
• Strong intuition for, and interest in, designing software for testability
• Must demonstrate proficiency in Windows O/S and in all Microsoft Office applications
• Must possess strong attention-to-detail, individual initiative, sense of ownership, and
  organizational skills
• Must be a self-starter and capable of working effectively with little supervision and be
  capable of identifying and driving individual projects

Required Education and Training

• Minimum BS required (EE or CS preferred)
• Minimum 3 years of software testing experience

Working Conditions

None

Preferred Skills and Experience

• Experience with documentation control systems; prefer Agile/ACCS
• Experience with requirement management software; prefer Polarion ALM
• Experience debugging software and performing reviews of test automation and
  application code
• Experience working in Linux operating system environment

Due to the nature of our business and the role, please note that Intuitive and/or your customer(s) may require…