Ophthalmic Technician

Summary
The

• Greet all patients and guests with highest level of customer service and care and in accordance with company standards. Anticipate and address service needs, assist individuals with disabilities, and thank others with genuine appreciation. Treat each patient with respect by greeting them by name, introducing yourself, and ensuring that the patient understands tests, procedures, and the process during the exam.
• Obtain complete patient histories including chief complaint, past ocular/medical history, family medical/ocular history and history of allergies and medications.
• Perform ophthalmologic tests including visual acuity, applanation tonometry, pachymetry, visual fields, corneal topography, OCTs, lensometry, and other tests as directed within the prescribed timeline.
• Assist with patient pre- and post-op counseling, procedure set up, and performing in office procedures. Obtain consents when needed.
• Calibrate diagnostic equipment per manufacturer guidelines.
• Instrument sterilization as needed.
• Participate in training and meet requirements for Merit Based Incentive Payment System (MIPS) measures, HIPAA compliance and Protected Health Information.
• Ensure opening and closing of special testing rooms. Maintain stocking of exam lanes and maintain order in work areas.
• Document patient exam in EHR, scribing all elements of the patient exam including procedure orders, e-prescribing medications and scheduling the return to clinic. Ensure all entries are accurate by the team.
• Respond to internal communications in a timely manner.
• Ensure company COVID-19 protocols are followed.
• Other duties as assigned.

The

The Ophthalmic Technician is responsible for attending to patients in a timely and professional manner while providing a first-class customer service experience with all patients. The Ophthalmic Technician performs measurements and tests that provide the physician with the information needed to arrive at a diagnosis and to prescribe treatment. This position may see patients for our provider within their skill set.

Essential Duties And Responsibilities

• Greet all patients and guests with highest level of customer service and care and in accordance with company standards. Anticipate and address service needs, assist individuals with disabilities, and thank others with genuine appreciation. Treat each patient with respect by greeting them by name, introducing yourself, and ensuring that the patient understands tests, procedures, and the process during the exam.
• Obtain complete patient histories including chief complaint, past ocular/medical history, family medical/ocular history and history of allergies and medications.
• Perform ophthalmologic tests including visual acuity, applanation tonometry, pachymetry, visual fields, corneal topography, OCTs, lensometry, and other tests as directed within the prescribed timeline.
• Assist with patient pre- and post-op counseling, procedure set up, and performing in office procedures. Obtain consents when needed.
• Calibrate diagnostic equipment per manufacturer guidelines.
• Instrument sterilization as needed.
• Participate in training and meet requirements for Merit Based Incentive Payment System (MIPS) measures, HIPAA compliance and Protected Health Information.
• Ensure opening and closing of special testing rooms. Maintain stocking of exam lanes and maintain order in work areas.
• Document patient exam in EHR, scribing all elements of the patient exam including procedure orders, e-prescribing medications and scheduling the return to clinic. Ensure all entries are accurate by the team.
• Respond to internal communications in a timely manner.
• Ensure company COVID-19 protocols are followed.
• Other duties as assigned.

Knowledge/Skills/Abilities

• Knowledge of ophthalmology terms, conditions…