Nursing Director - ICU, CSU & Dialysis

Job Summary

Baylor Scott & White Medical Center - Sunnyvale is seeking a Nursing Director to provide leadership to Intensive Care Unit (ICU), Cardiac Specialty Unit (CSU), and Dialysis. The Director is accountable for the clinical, operational, and fiscal performance of the designated unit. This position oversees the execution of short and long term strategies to support organizational goals pertinent to the Baylor Scott & White
- Sunnyvale campus, establishes and ensures compliance with standards of clinical care, and maintains accountability for staffing, quality, safety, service and clinical excellence throughout these areas. Other responsibilities include assisting Clinical Managers/supervisors with Evidence Based Leadership, supporting nursing professional practice, and responding to any patient or physician’s complaints in an administrative leadership role.

• Typically provides leadership to managers and /or frontline level professional staff
• Typically, accountable for the performance and results of multiple teams performing related activities
• Develops long-term plans and strategies for area of defined responsibility aligned with established functional strategies, and works with subordinate managers to operationalize and execute the strategy
• Communicates priorities and expectations, monitors progress, and provides direction and course corrections
• Makes decisions guided by resource availability and functional objectives.
• Analyzes key trends and input from individuals in the team to make meaningful changes that directly and significantly affect short-term results
• Establishes budgets and holds self and subordinate managers accountable for managing to achieve expected financial results
• Works on cross functional teams to develop and implement solutions that have a broad impact on the organization’s operations and processes
• Attend/facilitate unit and house-wide meetings
• Physician/staff problem resolution
• Respond to e-mail/voicemail requests/text communications
• Respond to patient/family satisfaction and/or grievances
• Respond to physician disruptive behavior
• Engage in peer/physician/staff relationship building
• Oversight of Performance Improvement Facilitation
• Creation, review, revision, of policies and procedures
• Regulatory readiness preparations
• Disaster preparedness
• Review, analyze, justify financial performance.
• Coach leadership team on utilization/resource management
• Vendor representative relations as appropriate.
• Mentoring/skill coaching for Pl, budget, personnel management, change initiatives, etc. for team
• Participation in educational development and professional organization for self/encouragement of staff participation
• Oversight of staff educational programs
• Encouragement of evidence based research/practice
• Shared governance/Evidence Based Leadership communication
• Workgroup facilitation/collaboration to meet unit goals
• Performance appraisals of direct reports
• Staff/leadership team human resource management
• Staff relations
• Develop strategy/vision for unit initiatives; and perform other duties and special projects as required.
• Maintain effectiveness when experiencing major changes in work responsibilities or environment; adjust effectively to work within new work structures, processes, requirements or cultures.
• Use appropriate interpersonal styles to establish effective relationships with customers and internal partners; interact with others in a way that promotes openness and trust and gives them confidence in one’s intentions.
• Meet patient and patient family needs; take responsibility for a patient’s safety, satisfaction, and clinical outcomes; use appropriate interpersonal techniques to resolve difficult patient situations and regain patient confidence.
• Vividly communicate a compelling view of the future state in a way that helps others understand and feel how business outcomes will be different when the vision and values become a reality.
• Demonstrate a poised, credible, and confident demeanor that reassures others and commands respect: convey and image that is consistent with the organization’s vision and values.
• Clearly and succinctly convey information and ideas to individuals and groups; communicate in…