Auto Ops QC Associate

Role Summary

Fanatics Collectibles is looking for an Auto Ops QC Associate to support quality-control operations for our Autograph Operations team. This role reports into our Quality Control department and is responsible for ensuring that the autographs that make it into our product are of the highest caliber, inventoried & documented properly, and delivered on-time for production. Candidates with a passion for sports, culture, & entertainment will find themselves a strong cultural fit.

• Conducts quality control for sticker and on-card autographs, with an emphasis on high value sets and white glove athletes
• Conducts analysis on autographs to determine "good" vs. "bad" on-card or sticker autographs
• Operate Maddox AI machine and perform due diligence and quality checks on automated QC process
• Conducts analysis on Maddox AI outputs to properly compile data on QC Sheets and address any discrepancies from automated QC
• Conducts product pack outs and product check-ins with vendors to ensure Autograph Operations delivers all active cards per the subject list on time
• Responsible for receipt of sticker and on-card autographs daily, to include unboxing and staging of products, data entry into Airtable/NCF, and secure transportation of products in cages from receipt area to quality control
• Supports the secure storage and organization of high value autographs in inventory room, to include properly shelving on-card autographs in alphabetically order by product
• Mentors and trains less experienced QC Associates; provide guidance and training as questions or discrepancies arise

• High school diploma or GED required
• 1-2 years of experience in manufacturing or production environments, preferred
• Strong critical thinking and problem-solving skills
• Ability to lift 10-15 lbs. at once, preferred
• Proficient experience with Microsoft Office Suite (Outlook, Excel), required
• Prior experience with data management systems, a plus