Bilingual Localization QA Lead

Job Purpose

Job Title:
Test Lead

Location:
Colorado

Who are we?

The RWS Holdings plc is a unique, world-leading provider of technology-enabled language, content and intellectual property services. Through content transformation and multilingual data analysis, our combination of AI-enabled technology and human expertise helps our clients to grow by ensuring they are understood anywhere, in any language.

Our purpose is unlocking global understanding. By combining cultural understanding, client understanding and technical understanding, our services and technology assist our clients to acquire and retain customers, deliver engaging user experiences, maintain compliance and gain actionable insights into their data and content.

Over the past 20 years we’ve been evolving our own AI solutions as well as helping clients to explore, build and use multilingual AI applications. With 45+ AI-related patents and more than 100 peer-reviewed papers, we have the experience and expertise to support clients on their AI journey.

We work with over 80% of the world’s top 100 brands, more than three-quarters of Fortune’s 20 ‘Most Admired Companies’ and almost all of the top pharmaceutical companies, investment banks, law firms and patent filers. Our client base spans Europe, Asia Pacific, Africa and North and South America. Our 65+ global locations across five continents service clients in the automotive, chemical, financial, legal, medical, pharmaceutical, technology and telecommunications sectors.

Founded in 1958, RWS is headquartered in the UK and publicly listed on AIM, the London Stock Exchange regulated market (RWS.L).

For further information, please visit:

What is this role?

• Hands on coordination of challenging functional & linguistic software testing/QA in the secure onsite testing facility
• Work as part of a dynamic team on a wide variety of projects (cutting-edge consumer tech, inc. video/audio streaming, smart speakers and displays, smart home devices, travel and commerce apps, etc) for an exciting client – global industry leader in search.
• Manage operational and technical aspects of complex projects, including project assessment, coordination, and delivery
• Create and validate localization and functional test plans based on UI/UX and functional spec from client
• Setup test beds and test environments, troubleshoot and assess testing viability, including test prep and smoke testing; problem solve in a dynamic deadline-driven environment.
• Review, validate, and triage identified defects within the software for clarity, classification, and prioritization. Flag critical issues to developers.
• Serve as main/backup linguistic lead for your language
• Track test progress; coordinate onsite and remote testers, including hands-on technical and project-related support.
• Track tester hours, track budget burn rate, and approve tester hours after confirming completion of work
• Provide status reports regularly to Test Line Manager/Testing Manager
• Participating client-initiated meetings to give project updates and coordinate tasks among developers, test leads, SI and other team testers

Requirements:

• Bi-lingual, translator-level fluency in native language preferred. Strong command of written and spoken English.
• Bachelor’s degree in IT, CS, Engineering related discipline or equivalent combination of education and experience
• i18n/l10n testing or other (translation, copywriting, etc) experience
• Language skills (preferably in Tier 1 languages - Western Europe, JA, KO, TW, ZH-CN, AR)
• Thinking outside the box/Independent thinking
• Excellent problem solving, defect investigation and analytical skills.
• Leadership skills and ability
• Highly detailed and organized

Desirable skills and abilities

• Prior supervisory experience
• Previous experience in software testing
• Knowledge of test management tools
• MS Excel expertise
• IT support experience in software development / testing environment

Benefits

• Amazing benefits! (Seriously!)
• Strong medical, dental, and vision coverages, with generous employer contribution to healthcare spending accounts, and access to FSA, HSA, and Dependent Care accounts.
• Generous paid time off package plus company holidays, birthday day off, paid volunteer…